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- Tasks: Provide top-notch customer support and solve problems in a fast-paced environment.
- Company: Livescore Group Limited, a dynamic company in Stoke-on-Trent.
- Benefits: Performance bonus, hybrid work, private healthcare, and enhanced family leave.
- Other info: Four-month training period with opportunities for growth in a vibrant workplace.
- Why this job: Join a supportive team and make a difference for customers while enjoying flexibility.
- Qualifications: Strong English communication and problem-solving skills; evening and weekend availability required.
The predicted salary is between 25000 - 30000 £ per year.
Livescore Group Limited in Stoke-on-Trent is seeking motivated Customer Support Advisors to provide high-quality customer service in a dynamic environment. This hybrid role starts with a four-month training period, focusing on flexibility as the first point of contact for customers.
The position requires strong English communication, problem-solving skills, and an ability to work evenings and weekends.
Benefits include:
- Performance bonus
- Hybrid working
- Private healthcare
- Enhanced family leave policies
Evening & Weekend Customer Support Advisor | Hybrid employer: Livescore Group Limited
Contact Detail:
Livescore Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening & Weekend Customer Support Advisor | Hybrid
✨Tip Number 1
Make sure you know the company inside out! Research Livescore Group Limited and understand their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires strong English communication, try role-playing common customer scenarios with a friend or family member. This will boost your confidence and help you think on your feet when dealing with real customers.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you've successfully resolved issues. This will demonstrate your ability to handle challenges effectively, which is key for a Customer Support Advisor.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and makes it easier for us to keep track of your application.
We think you need these skills to ace Evening & Weekend Customer Support Advisor | Hybrid
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Support Advisor role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your ideas effectively – it’s a skill we value in customer support!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Livescore Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research Livescore Group Limited. Understand their services, values, and what sets them apart in the customer support industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Support Advisor, strong English communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved customer issues. Be ready to discuss your thought process and the steps you took to find a solution. This will highlight your problem-solving skills, which are crucial for this role.
✨Be Ready for Flexibility Questions
Since the position requires working evenings and weekends, be prepared to discuss your availability and how you manage your time. Showing that you're adaptable and willing to meet the demands of the role will make a positive impression on the interviewers.