At a Glance
- Tasks: Assist in maintenance tasks and provide exceptional service to residents.
- Company: Join S2 Residential, a team dedicated to creating amazing living experiences.
- Benefits: Enjoy competitive pay, health insurance, and apartment rental discounts.
- Other info: Dynamic work environment with opportunities for growth and mentorship.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Detail-oriented, problem solver with valid EPA certification and driver’s license.
The predicted salary is between 30000 - 40000 € per year.
How you’ll make an impact:
- Assisting residents and your maintenance team alike.
- Providing exceptional customer service through the completion of service requests.
- Proactively pointing out potential liabilities and assisting in correcting them.
What you’ll do:
- Complete service requests for common areas, occupied and vacant units, or anywhere on the property as directed. Service requests may include changing lightbulbs, unclogging pipes, fixing faucets, changing locks, floor tile installation and repair, and interior or exterior painting.
- Assist with trash outs and unit turns. Inspect the appliances, A/C system, toilets, faucets and showers, lights, disposals, and all safety devices.
- Perform routine plumbing repairs such as replacing/repairing/servicing water heaters, clearing drain lines, and replacing worn out washers, gaskets, facets and floats.
- Replace burned out, broken and/or nonworking exterior light bulbs and/or fixtures immediately.
- Perform routine electrical repairs such as wiring fuses, fixtures and sockets, and repairing/installing/servicing HVAC systems.
- Inspect, repair, modify and install HVAC equipment including refrigeration and air conditioning compressors, receivers, condensers, forced air converter units, and make necessary adjustments or repairs; service and repair evaporative coolers.
- Troubleshoot, repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, controls, belts, compressors, heat exchanges, high limit controls, pressure controls and safety valves.
- Perform skilled electrical maintenance work in the repair, installation and alteration of HVAC equipment, components, timers, motors and wiring systems as needed; connect motors and control panels.
Who you are:
- Passionate about making an impact in the lives of your team and community.
- Detail oriented and observant.
- Problem solver.
- Possess a willingness to help.
- Valid driver license and auto liability insurance is required. Must have reliable transportation.
- Valid Type II or Universal EPA Certification is required.
Your core values:
- Positive attitude.
- Outstanding customer service; able to consistently surprise and delight our residents.
- A true team player - willing to work and support at all levels.
Our Hours: 9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday. The Assistant Lead Maintenance position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities. The Assistant Lead Maintenance will be on a rotating on-call schedule for after-hours/weekend emergencies.
Physical Demands:
- Ability to continuously walk for 8 or more hours per day. It is estimated an Assistant Lead Maintenance technician will spend 99-100% of their time moving and on their feet.
- Frequently moving boxes weighing up to 50 pounds across the office for various needs. Frequently transporting and moving appliances up to 100 pounds in and out of apartments and across various distances.
- Must have the ability to climb, stoop, bend and grasp objects.
- Visual acuity to perform the following: transcribing, operating machines, and motor vehicles, determining accuracy and neatness of work assigned, as well as visual inspection involving small defects and parts.
- Must be able to remain in a stationary sitting position or stationary standing position 90% of the time.
Benefits we want to share with you:
- Competitive pay.
- Medical, Vision, and Dental insurance.
- Company-paid life insurance.
- 401(k) with immediate vesting.
- Paid Vacation & Holidays.
- Professional or Industry Certification Reimbursement.
- Employee Referral Program.
- Apartment Rental Discounts.
The Perks:
- Vacation Reimbursement.
- Company-sponsored events & team outings.
- Employee Assistance Program.
- Quarterly Bonuses based on NOI.
- On-Call Bonus.
- Biannual uniform allowance (boots not included).
Your First Week:
- S2 Residential onboarding training program.
- Compliance training courses.
- Mentorship by peer who has graduated our Maintenance mentor program.
About Us: S2 Residential is a team of exceptionally skilled and motivated professionals united around one goal: to create and maintain the best possible living experience for our residents. Since 2014, S2 Residential has been transforming communities in Texas, Arizona, Florida, North Carolina, and Georgia. We are dedicated to creating one-of-a-kind apartment communities that residents fall in love with. At every S2 community, you’ll find team members dedicated to top-notch customer service. We believe deeply in our core values and abide by them in each decision we make.
CORE VALUES:
- ZERO EGO. Maintain a servant’s heart.
- ENERGY AND PASSION. Good energy is contagious; bring passion to all that we do.
- GOOD STEWARD. Reputation takes a lifetime to build and a moment to lose.
- CURIOUS. Don’t waste a day without learning something new.
- OBSESSIVE EXECUTION. Be obsessed or be average.
Assistant Lead Maintenance in Oxford employer: Lives2residential
At S2 Residential, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and teamwork. As an Assistant Lead Maintenance in Oxford, you'll enjoy competitive pay, comprehensive benefits including medical and dental insurance, and opportunities for professional growth through our mentorship programmes. Join us to make a meaningful impact in the lives of our residents while enjoying perks like vacation reimbursement and company-sponsored events.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Lead Maintenance in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out S2 Residential's values and mission. This will help you connect with the team and show that you're genuinely interested in making an impact.
✨Tip Number 2
Practice your customer service skills! As an Assistant Lead Maintenance, you'll be interacting with residents regularly. Think of examples where you've gone above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've tackled maintenance issues in the past. Whether it's fixing a leaky faucet or troubleshooting HVAC problems, highlight your hands-on experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Assistant Lead Maintenance in Oxford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for maintenance and customer service shine through. We want to see how you can make a positive impact on our residents and team!
Be Specific:Use specific examples from your past experiences that highlight your skills in maintenance and problem-solving. This helps us understand how you can tackle the tasks listed in the job description.
Tailor Your Application:Make sure to tailor your application to the Assistant Lead Maintenance role. Highlight relevant certifications, like your EPA Certification, and any hands-on experience you have with HVAC systems or plumbing.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Lives2residential
✨Know Your Stuff
Make sure you brush up on your maintenance skills and knowledge. Familiarise yourself with common repairs like plumbing, electrical work, and HVAC systems. Being able to discuss specific techniques or past experiences will show that you're not just a talker but someone who can get the job done.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to share examples of how you've provided outstanding customer service in the past. Think about times when you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you had to troubleshoot an issue or handle an emergency situation. Highlight your thought process and how you arrived at a solution, as this will demonstrate your critical thinking skills.
✨Emphasise Teamwork
This position requires being a true team player, so come ready to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to support your colleagues and contribute positively to a team environment.