About The RoleWe have an excellent opportunity for a Business Account Manager to join our existing team here at LV=.As a leading UK life and pensions mutual insurer with a proud history dating back to 1843, we exist to help people live financially confident lives - protecting their income while they work and maximising it when they stop. Today, over one million members and customers trust us to look after their futures, families, and finances.
We are proud to have built a workplace where our colleagues feel welcomed, respected, supported, and valued - reflected in our recognition as one of the Financial Times UK's Best Employers in 2025 and 2026.We celebrate individuality and believe our differences make us stronger, so bring your true self and help shape the future of LV=. In this role, you'll support a panel of financial advice intermediary accounts across your sales territory, helping to grow new business and retain profitable relationships for LV= Equity Release.
Working closely with a Business Development Manager, you'll strengthen adviser relationships, support business growth and help keep LV= front of mind. You'll use your market knowledge and technical expertise to competently present the LV= Equity Release proposition, showing advisers how we can support them and deliver the right outcomes for their customers.
This is a permanent role, based at our Hitchin office. We're able to consider hybrid working, in line with business need, so we can consider applications from candidates further afield. Please note that office presence will be required, ideally full-time, for your first six months within the role.
Key AccountabilitiesAchieve agreed business targets, including business volumes and the right mix of business from firms within your panel. Work closely with a Business Development Manager to help your panel perform successfully.
Deliver against key business objectives and KPIs, including call volumes, quotations, applications and business retention.
Grow the number of advisers supporting LV= across your firms, panel and territory.
Follow LV= standards, policies and procedures, including requirements relating to compliance and conduct risk.
Work collaboratively with colleagues to support shared company goals and business objectives. Knowledge of LV= products and an understanding of our wider Equity Release proposition, including the support and services we offer.
Strong communication skills, with the ability to present clearly over the phone and on Teams. Experience of working in financial services, or another regulated environment. The ability to use tools such as PowerPoint, Microsoft Office and CRM systems. An understanding of financial drivers and key business metrics.
At LV= Life and Pensions, you'll go above and beyond to do the right thing for our customers. We'll reward your hard work with an attractive, competitive salary and benefits package, which includes: 26 days' holiday - increasing after two years of service to 28 daysThe opportunity to buy or sell up to five days of holiday
An group bonus scheme based on company and personal performanceFlexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insuranceCompetitive pension scheme - LV= Life and Pensions will double-match the amount you pay, up to 14% (subject to National Minimum Wage requirements)Group Life Assurance of four times your basic pay to your dependents (you'll have the option to increase this to 8 x cover)Group Income Protection, once you reach 5 years of serviceEmployee Assistance Programme (EAP) service for support when you need itVirtual GP serviceShared parental leave Up to 20% discount on our life products for you and your immediate family.
Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.
Talk to us about flexible working as part of your application; if it's right for you, our members and customers, and our business, then we'll do everything we can to make it happen.
Internal Advertising End Date09 Oct 2026All LocationsHitchinAll Locations is a required fieldAll DepartmentsS&R SalesAll Departments is a required fieldAdvertising SalaryNot SpecifiedVacancy TypePermStrategic Business UnitPS&R
We're Hiring: Account Manager - Business Manager in Hitchin employer: LiverpoolVictoria
At LV=, we pride ourselves on being a leading mutual insurer that prioritises the well-being of our employees and customers alike. Our inclusive culture fosters personal and professional growth, offering extensive benefits such as a competitive salary, generous holiday allowance, and a robust pension scheme. Located in Bournemouth, our hybrid working model allows for flexibility while ensuring that our team members feel valued and supported in their roles.
