b Overview /b p In this role you will underwrite new business for life, critical illness and income protection products, applying risk-based terms within our underwriting philosophy. You will work closely with colleagues, advisers and customers to deliver clear decisions and a strong customer journey. You’ll contribute to process improvements and have scope to develop professionally within LV=’s inclusive culture and values. /p b Pay / Benefits /b ul li 26 days holiday (28 after 2 years) /li li annual bonus scheme /li li flexible benefits including cycle to work, health insurance /li li pension scheme with employer contribution /li li Group Life Assurance up to 4x basic pay (option to 8x) /li li Group Income Protection after 5 years of service /li /ul b Responsibilities /b ul li Assess new business applications and make underwriting decisions within risk appetite /li li Provide clear, justified decisions and refer cases to third parties when needed /li li Build and maintain relationships with colleagues, customers and intermediaries /li li Contribute to process improvements and achievement of KPIs /li li Suggest ideas to improve the customer journey /li li Maintain ongoing CPD through self-education and training /li li Provide coaching and feedback within the team /li li Participate in projects and testing to support business change /li li Investigate underwriting rules development and industry best practices /li li Represent the team on product initiatives and service improvements /li /ul b Key requirements /b ul li Experience underwriting life, critical illness and/or income protection products /li li Strong attention to detail and proofreading skills /li li Efficient decision-maker focused on customer experience /li li Strong administration and organisational skills /li li Ability to use Microsoft Office (Word, Excel, PowerPoint, Outlook) /li li Clear communication with patience and empathy /li li Ability to manage own workload independently while supporting others /li li Experience underwriting high-value cases and retrospective claim opinions (desirable) /li /ul ul li attention to detail /li li customer-focused communication /li li empathy /li li underwriting of life/CI/IP products /li li post-issue sampling (desirable) /li li MI analysis (desirable) /li /ul
Life Underwriter in Devon employer: LiverpoolVictoria
At LV=, we pride ourselves on being a leading mutual insurer that prioritises the well-being of our employees and customers alike. Our inclusive culture fosters personal and professional growth, offering extensive benefits such as a competitive salary, generous holiday allowance, and a robust pension scheme. Located in Bournemouth, our hybrid working model allows for flexibility while ensuring that our team members feel valued and supported in their roles.
