At a Glance
- Tasks: Fix guest room issues, maintain leisure club equipment, and keep public areas pristine.
- Company: Join a vibrant hotel chain that values personality and genuine connections.
- Benefits: Free health membership, discounted stays, 50% off food, and flexible hours.
- Other info: Great opportunities for personal growth and a supportive team environment.
- Why this job: Be the go-to problem solver and make a real difference in guests' experiences.
- Qualifications: No need for perfect experience; just bring your energy and willingness to learn.
The predicted salary is between 31500 - 38500 £ per year.
Your Shift at a Glance
As our Maintenance Assistant, you are the ultimate problem solver for the entire property. One hour you might be fixing a critical issue in a guest room so they can have a faultless stay, and the next you will be ensuring our Leisure Club equipment is operating seamlessly. This is one of the most varied, fast paced roles in the hotel, keeping our public areas looking as fresh as they did on day one.
Previous maintenance experience is great, but your attitude, proactive nature, and energy matter much more to us. If you are handy with a toolbox, love working with people, and enjoy being the person everyone relies on to fix things, we will give you all the support, training, and opportunities you need.
How the Village Thrives
- We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
- We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
- We Care: We care about our impact on guests, the community, and each other.
Your Shift: What You Will Actually Be Doing
We do not just need someone to walk around with a clipboard. We need a proactive, quick thinking operator. We trust you to handle:
- The Guest Experience: Responding directly to room faults. You will jump in and fix issues swiftly and politely, ensuring our guests experience absolutely zero disruption during their stay.
- The Leisure Club: Keeping the energy high. You will run routine checks and fix issues across the gym and pool areas so our facilities are always operating flawlessly for our members.
- The Public Areas: Protecting the brand. You will take pride in the details, ensuring our bustling lobbies, Pub & Grill, and meeting spaces look immaculate and function perfectly.
- The Team Support: Working hand in hand with every other department. You will be a supportive team player who thrives under pressure, helping the wider hotel team deliver a brilliant service.
How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to manage your task list, solve practical problems, and own your space. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development, including our Rising Stars and Talent Academy programmes.
Selling Our Benefits
- Health & Wellbeing: Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.
- Hotel Stays: Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.
- Food & Drink: 50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.
- Financial & Extras: Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.
- Development & Culture: Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.
Think You Have Got the Right Energy?
We are not looking for perfect CVs, we are looking for great people with a bag of personality. If you are a dab hand with a set of tools, possess a passion to learn, and love delivering excellent customer service, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the reality of hotel maintenance, and let's see if our energies align.
Maintenance Assistant in Whiston employer: Liverpool
At Boom Battle Bar, we pride ourselves on being a vibrant and dynamic employer that champions personal growth and development. With a clear path for career advancement, generous benefits like 28 days of paid holiday, and unique perks such as free annual adventures and volunteer days, we create an engaging work culture that prioritises the well-being of our team. Join us in a lively environment where your contributions help craft unforgettable experiences for our guests, all while enjoying the thrill of competitive socialising in a fun-filled atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant in Whiston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Liverpool. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Liverpool
Don't be shy about reaching out to Liverpool directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Assistant in Whiston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Liverpool and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Liverpool
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
