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For Companies At a Glance
- Tasks: Enhance patient experience through companionship, support, and engaging activities.
- Company: Join Liverpool University Hospitals Foundation Trust, a leading NHS employer.
- Benefits: Gain valuable experience, make a difference, and develop your skills in healthcare.
- Why this job: Be part of a compassionate team that directly impacts patients' lives.
- Qualifications: Friendly, approachable, and able to communicate effectively with diverse groups.
- Other info: Minimum commitment of 3 hours per week for at least 6 months.
Overview
Liverpool University Hospitals Foundation Trust is looking to recruit volunteers in various roles to enhance patient experience and support staff. We are looking for volunteers at Aintree Hospital. Volunteers will be expected to adhere to trust policies and procedures, especially relating to Infection Prevention and Control.
Responsibilities
- Help improve patient experience by providing a friendly welcome, emotional support, reassurance and companionship to patients and their families.
- Provide support, companionship and appropriate activities for patients with dementia or learning disabilities.
- Assist in preparing patients for mealtimes and helping with menu choices.
- Assist patients with eating and drinking and provide refreshments to patients.
- Complete basic tasks and assist patients within the Volunteer Role Boundaries (attached).
- Run errands for patients to purchase newspapers, magazines, snacks as required.
- Read to patients, play games, complete jigsaws and puzzles.
- Tidying and restocking information racks and notice boards with appropriate resources under the guidance of the Ward Manager.
- Act as an alerter to escalate any concerns/issues to the Nursing Team.
Qualifications / Requirements
- Ability to communicate with all groups of people.
- Friendly, approachable personality.
- Helpful and accommodating manner.
- Sensitive, compassionate and tactful nature.
- Ability to give clear and concise directions.
- Able to work on own or as part of a team.
- Work in collaboration with the ward staff and other volunteers.
- Work within their role and organisational boundaries.
- Can provide a minimum of 3 hours per week for a minimum of 6 months.
- Volunteers must be aged 18 and over to volunteer on the ward.
About LUH NHS Foundation Trust
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities — from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single-site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
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Ward Based Volunteer - Aintree Site employer: Liverpool University Hospitals NHS Foundation Trust
Contact Detail:
Liverpool University Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Based Volunteer - Aintree Site
✨Tip Number 1
Get to know the hospital environment! Spend some time visiting Aintree Hospital, familiarising yourself with the layout and the staff. This will help you feel more comfortable when you start volunteering and show your commitment during interviews.
✨Tip Number 2
Network like a pro! Chat with current volunteers or staff members at the hospital. They can give you insider tips on what it’s like to volunteer and might even put in a good word for you. Plus, it’s a great way to make connections!
✨Tip Number 3
Show your passion! When you get the chance to speak with the team, share why you want to volunteer and how you can contribute to enhancing patient experience. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the trust, making it easier to tailor your approach.
We think you need these skills to ace Ward Based Volunteer - Aintree Site
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point, especially when discussing your relevant experience and why you want to volunteer with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Liverpool University Hospitals NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Based Volunteer. Familiarise yourself with how you can enhance patient experience and support staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
During the interview, highlight your friendly and approachable personality. Share examples from your past experiences where you've provided emotional support or companionship to others. This is crucial for a role that involves interacting with patients and their families.
✨Demonstrate Team Spirit
Emphasise your ability to work collaboratively with ward staff and other volunteers. Be ready to discuss how you’ve successfully worked in teams before, as this role requires you to be part of a larger support system within the hospital.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process for new volunteers or how the team measures the impact of their work on patient experience. This shows your enthusiasm and commitment to making a difference.
