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- Tasks: Support hospital operations by moving patients, delivering meals, and managing medical equipment.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a key player in community healthcare.
- Benefits: Gain valuable experience, work in a supportive environment, and contribute to patient care.
- Why this job: Make a real difference in patients' lives while developing essential skills in a dynamic setting.
- Qualifications: Good communication, customer service skills, and the ability to work both independently and in a team.
- Other info: Be part of a large team dedicated to improving healthcare for over 630,000 people.
Overview
The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment. Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.
You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.
You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.
In this role you will be required to provide a customer focused Porter service.
Successful applicants must have:
- Good verbal and written communication skills.
- Good Customer Service Skills.
- Understanding for health and safety issues.
- Ability to work within a team and on your own.
- Ability to use tact and diplomacy in all situations.
- Able to react flexibly in changing circumstances.
- Basic computer skills.
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
- Transport of patients to wards and departments including emergency bed and stretcher patients.
- Take specimens to laboratories.
- Take medical gases to and from wards to change flo meters.
- Collect soiled linen and rubbish from wards and departments.
- Collect clinical waste from wards and departments.
- Deliver meal trolleys to and from wards.
- Removal of bodies from wards and departments, putting bodies of view for relatives and assisting shift manager on BDI’s and DOA’s.
- Delivery of equipment to wards and departments.
- Attending fire response at the request of line manager.
- Delivery of drugs from wards and departments including controlled drugs.
- Post-room duties.
- Any other designated duties as and when required by the portering management.
This advert closes on Monday 10 Nov 2025
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Bank - Porter | Liverpool University Hospitals NHS Foundation Trust employer: Liverpool University Hospitals NHS Foundation Trust
Contact Detail:
Liverpool University Hospitals NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank - Porter | Liverpool University Hospitals NHS Foundation Trust
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with the layout of Liverpool University Hospitals and the services they offer. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since good verbal and written communication is key for a Porter, try role-playing common scenarios with friends or family. This will help you articulate your thoughts clearly and demonstrate your customer service skills.
✨Tip Number 3
Show off your teamwork abilities! Think of examples from past experiences where you've worked well in a team or handled a challenging situation. Be ready to share these stories during your interview to highlight your interpersonal skills.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Liverpool University Hospitals NHS Foundation Trust careers page. This way, you can stay updated on your application status and any upcoming opportunities.
Some tips for your application 🫡
Show Off Your Communication Skills: Since good verbal and written communication skills are essential for this role, make sure to highlight any relevant experience in your application. We want to see how you can effectively communicate with patients and staff alike!
Emphasise Customer Service Experience: This role is all about providing excellent customer care, so don’t forget to mention any previous roles where you’ve delivered top-notch service. We love seeing candidates who understand the importance of empathy and patience.
Demonstrate Your Ability to Multi-Task: Porters need to juggle various tasks, often under pressure. In your application, share examples of how you've successfully managed multiple responsibilities at once. We’re looking for those who can keep calm and carry on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Let’s get you on board!
How to prepare for a job interview at Liverpool University Hospitals NHS Foundation Trust
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter. Familiarise yourself with tasks like moving patients, delivering meals, and handling medical equipment. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role requires excellent customer service skills, think of examples from your past experiences where you've successfully communicated or empathised with others. Be ready to discuss how you handle difficult situations with tact and diplomacy, as this will be crucial in a hospital environment.
✨Demonstrate Your Ability to Work Under Pressure
Porters often need to act quickly and calmly in emergencies. Prepare to share specific instances where you've had to manage tight deadlines or stressful situations. Highlight your ability to prioritise tasks and remain composed, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hospital supports its staff. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
