Quality Assurance Facilitator in Birkenhead

The Liverpool School of Tropical Medicine (LSTM) is a world-leading institution dedicated to improving health outcomes in the world’s most vulnerable communities. Through cutting-edge research, education, and capacity-building, LSTM delivers impact at global scale. Our Research Services Department underpins this mission by enabling high-quality, ethical, and compliant research across the organisation.

We are seeking a proactive and detail-oriented Quality Assurance Facilitator to join our Research Services Department. This pivotal role will ensure that LSTM maintains a robust, centralised Research Quality Management System (QMS) that is up to date, fit for purpose, and aligned with institutional and regulatory requirements. The post holder will work closely with the Research Governance, Ethics and Integrity (RGEI) team, providing essential support to ensure that research across LSTM is delivered in a compliant, ethical, and high-quality manner.

Key responsibilities will include:

• Ensure the Research Quality Management platform of SOPs and templates are maintained and in date
• Liaise with the Clinical Research QA Officer to ensure all documents are updated and stored on the central Research QMS Platform
• Advertise training opportunities for SOPs within LSTM including LSTM hubs
• Collate records to ensure research teams evidence they have read and understood SOPs relevant to their research
• Support the greenlight process for global studies by reviewing document checklists
• Update research database of study status and go live dates
• Centralise a schedule of monitoring and auditing to enable reviews of success rates
• Provide any information on version controls and support any investigation that the Compliance Officer or Research Governance Officer may bring
• Support the process for monitoring plan development, procuring and contracting with monitors
• Ensure the research database is maintained for any activities undertaken

The ideal candidate will have strong administrative, organisation and time management skills with proven success in delivering results to demanding deadlines. The ideal candidate will demonstrate:

• Degree or equivalent experience from working in a similar environment
• Experience of research governance processes
• Proven experience of working in a professional administrative role within Higher Education or a similar research and development environment
• Knowledge of international and UK research processes in Higher Education or similar environment
• Excellent IT skills, particularly in spreadsheets and database management
• Excellent oral and written communication skills

Informal enquiries can be made to: Lindsay.Hunt@lstmed.ac.uk

Additional benefits of joining LSTM:

• 30 days annual leave, plus bank holidays, plus Christmas closure days
• Generous occupational pension schemes
• Government backed “cycle to work” scheme
• Affiliated, discounted staff membership to the University of Liverpool Sports Centre
• A range of additional family friendly policies

Application Process: To apply for the position please follow the apply on the company website and upload your CV and covering letter. Due to the volume of applications, we receive, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role.

Please note expected date of interviews will be w/c: 5th January 2026. Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers.

About LSTM: Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.

LSTM actively promotes Equal Opportunities and Safeguarding Policies.