Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support digital education and help others maximise their tech skills.
- Company: Liverpool John Moores University, a unique institution with a global presence.
- Benefits: Generous leave, pension scheme, development support, and family-friendly policies.
- Other info: Be part of an inclusive university shaping lives and futures.
- Why this job: Join a forward-thinking team and make a real impact in digital education.
- Qualifications: Experience in digital learning or IT support, with a passion for helping others.
The predicted salary is between 36000 - 60000 £ per year.
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.
Are you passionate about digital education and helping others get the most from technology? Liverpool John Moores University is looking for an enthusiastic Digital Education Support Officer to join our Teaching and Learning Academy. Joining a collaborative and forward-thinking team, you'll support the day-to-day delivery of our learning technology services from frontline helpdesk support to system maintenance and staff training. You'll have real opportunity to contribute ideas and grow your expertise as digital education continues to evolve.
You’ll bring relevant experience in digital learning or IT support, ideally within education, and a genuine commitment to helping people get the best from technology. You will need to be comfortable troubleshooting a helpdesk query and contributing to a team discussion about new tools as well as curious, adaptable, and keen to keep developing.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies. This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Digital Education Support Officer in Liverpool employer: Liverpool John Moores University
Contact Detail:
Liverpool John Moores University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Education Support Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LJMU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the latest trends in digital education. Show us that you're not just passionate but also knowledgeable about how technology is shaping learning today.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves helpdesk support, be ready to demonstrate how you'd handle common tech issues. We love seeing candidates who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at LJMU and contributing to our mission.
We think you need these skills to ace Digital Education Support Officer in Liverpool
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for digital education shine through in your application. We want to see how you can help others get the most from technology, so share any relevant experiences that highlight your commitment!
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing how your background aligns with our mission at LJMU!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity.
How to prepare for a job interview at Liverpool John Moores University
✨Know Your Tech
Make sure you brush up on the latest digital education tools and technologies. Familiarise yourself with common helpdesk queries and solutions, as well as any specific systems used by Liverpool John Moores University. This will show your enthusiasm and readiness to support staff and students effectively.
✨Show Your Passion
During the interview, express your genuine passion for digital education and helping others. Share personal experiences where you've successfully supported someone in using technology or learning tools. This will demonstrate your commitment to the role and align with the university's mission of improving lives through education.
✨Be a Team Player
Highlight your collaborative skills and willingness to contribute ideas in team discussions. Prepare examples of how you've worked effectively in a team setting, especially in educational or IT environments. This will resonate well with the forward-thinking culture at LJMU.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the university's vision for digital education. Inquire about the challenges they face and how you can contribute to overcoming them. This shows your proactive attitude and eagerness to be part of their journey towards the LJMU Strategy 2030.