At a Glance
- Tasks: Support students and staff, respond to emergencies, and patrol campus for safety.
- Company: Liverpool John Moores University, a vibrant institution at the heart of Liverpool.
- Benefits: Generous leave, pension scheme, development support, and family-friendly policies.
- Other info: Join us in transforming lives and futures as part of our inclusive university.
- Why this job: Make a real difference in a dynamic environment while supporting your community.
- Qualifications: Customer service experience, good communication skills, and a full UK driving licence.
The predicted salary is between 24000 - 30000 £ per year.
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.
About the role: Liverpool John Moores University is one of the largest universities in the UK, with over 23,000 students, 2,400 staff, and a campus spread across the heart of Liverpool city centre. Our Campus Support team keeps it all running safely, 24 hours a day, seven days a week. This is a frontline role with real variety. One moment you might be supporting a student in distress, the next you are responding to a fire alarm, patrolling a building, or managing access to site. You will work as part of a close-knit shift team, operating across multiple campus locations, and you will be one of the most visible and trusted faces of the university to everyone who studies, works, or visits here.
The role requires a full UK driving licence (maximum 3 penalty points), as you will drive and maintain university security vehicles and provide cover for executive drivers when needed. You will work a continental rotating 12-hour shift pattern, 4 shifts on and 4 shifts off, alternating between days and nights. It is a pattern that suits people who value longer stretches of time off between shifts.
What you will be doing: Your day-to-day will include a mix of the following:
- Responding to security incidents, emergencies, and fire alarms across campus
- Patrolling buildings and open spaces, keeping them safe and welcoming
- Operating the security control room, including CCTV, access control, and communications
- Providing first-line support to students, staff, and visitors, including emotional support and mental health first aid
- Locking and unlocking premises and managing building keys
- Supporting university events including graduations and open days
- Completing security reports and maintaining accurate records
- Working alongside facilities and estates colleagues to keep campus running smoothly
About you: You do not need to come from a traditional security background. What matters more is that you are a people person, calm under pressure, and genuinely care about providing a good service to everyone you meet. You will bring:
- Experience in a customer-facing or public-facing role
- Good communication skills and the ability to deal with a wide range of situations with tact and good judgement
- A practical, flexible approach and the ability to stay composed when things get busy
- A willingness to learn and develop within the role
- Commitment to treating every person you encounter with respect and dignity
- A full UK driving licence with no more than 3 penalty points
If you hold first aid, mental health first aid, or any security-related qualifications, that is a bonus, but not a barrier to applying if you do not. In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.
This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do. If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you. LJMU values diversity and provides a supportive and inclusive environment where everyone can fulfil their potential.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Campus Support Officer Driving (Security) in Liverpool employer: Liverpool John Moores University
Liverpool John Moores University (LJMU) is an exceptional employer, deeply embedded in the vibrant Liverpool community, offering a supportive and inclusive work environment. As a Campus Support Officer, you will enjoy a dynamic role with opportunities for personal growth, generous benefits including a robust pension scheme and family-friendly policies, and the chance to make a meaningful impact on the lives of students and staff alike. With a commitment to employee development and a focus on community engagement, LJMU stands out as a rewarding place to build your career.
Contact Details:
Liverpool John Moores University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Support Officer Driving (Security) in Liverpool
✨Join Security Community Events
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✨Directly Apply to Liverpool John Moores University
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We think you need these skills to ace Campus Support Officer Driving (Security) in Liverpool
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Liverpool John Moores University. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Liverpool John Moores University.
How to prepare for a job interview at Liverpool John Moores University
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Liverpool John Moores University.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Liverpool John Moores University.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Liverpool John Moores University.
