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- Tasks: Lead a team providing 24/7 security across Liverpool John Moores University campuses.
- Company: Join Liverpool John Moores University, a vibrant institution at the heart of the city.
- Benefits: Enjoy generous leave, pension schemes, and family-friendly policies.
- Why this job: Make a real impact on student wellbeing and campus safety in a dynamic environment.
- Qualifications: Must have a full UK driving licence and experience in customer-focused roles.
- Other info: This role involves a flexible 12-hour shift pattern and is perfect for proactive leaders.
The predicted salary is between 36000 - 60000 £ per year.
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong.
This is an exciting opportunity for a Campus Support Team Leader (Security) to join the Campus Support Team within Campus Services at Liverpool John Moores University. The team provides 24/7 security and out of hours services to a range of campus areas spread across the city of Liverpool.
Reporting to, and deputising for, the Campus Support Supervisor, you will lead one of four shifts of Campus Support Officers. This will be via a ‘continental’ style rotating 12-hour shift pattern ensuring a vibrant, safe, secure, customer centric campus in which to study, work and visit.
For this role it is essential that you hold a full UK driving licence (maximum of 3 penalty points). You will also be required to demonstrate flexibility due to the shift pattern and respond to variations in business patterns in support of colleagues and customers.
You will have experience working in a customer focussed role previously ideally within a team providing FM related services or similar. Ideally you will have supervisor or line management experience. You may also have experience of higher education security, incident management, or student related services but above all you will be able to demonstrate a flexible, can-do attitude and be able to relate well to our staff and students in what can be difficult and challenging situations.
You will be able to deliver a proactive campus support function with a focus on student wellbeing, incident response and campus security. A positive proactive, flexible and customer focused approach to different tasks and situations is imperative, ensuring the highest quality service of themselves and their team.
Due to the location of the University Campuses across the city, this is a driving position and you will require a full UK driving licence with a maximum of 3 penalty points.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies. This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Campus Support Team Leader (Security) employer: Liverpool John Moores University
Contact Detail:
Liverpool John Moores University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support Team Leader (Security)
✨Tip Number 1
Familiarise yourself with Liverpool John Moores University's values and mission. Understanding their commitment to community and student wellbeing will help you align your responses during interviews, showcasing how your experience and attitude fit their culture.
✨Tip Number 2
Highlight any previous experience in security or customer service roles, especially in educational settings. Be prepared to discuss specific situations where you demonstrated leadership, problem-solving, and a proactive approach to ensuring safety and support.
✨Tip Number 3
Since this role involves a driving component, ensure your driving record is up to date and that you can confidently discuss your driving experience. Mention any relevant training or certifications that demonstrate your commitment to safety on the road.
✨Tip Number 4
Prepare to discuss how you would handle challenging situations involving students or staff. Think of examples from your past where you successfully managed conflict or provided support, as this will illustrate your ability to maintain a safe and welcoming environment.
We think you need these skills to ace Campus Support Team Leader (Security)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Campus Support Team Leader (Security) position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in customer-focused roles, team leadership, and security management. Use specific examples that demonstrate your ability to handle challenging situations and support student wellbeing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the university's mission. Mention your flexible approach and how your previous experiences make you a suitable candidate for leading the Campus Support Team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and that your application presents you in the best light possible.
How to prepare for a job interview at Liverpool John Moores University
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Campus Support Team Leader. Familiarise yourself with the specific duties related to security and customer service, as well as the importance of student wellbeing in your role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a situation. Highlight your ability to motivate others and handle challenging scenarios, as this will be crucial for the position.
✨Demonstrate Flexibility
Since the role involves a rotating shift pattern, be ready to discuss your flexibility and adaptability. Share instances where you've adjusted to changing circumstances or worked outside of standard hours to meet team needs.
✨Emphasise Customer Focus
The role requires a strong customer-centric approach. Be prepared to discuss how you've previously prioritised customer satisfaction and handled difficult interactions, especially in a security or support context.
