At a Glance
- Tasks: Lead student insight activities to enhance the student experience at JMSU.
- Company: Join Liverpool John Moores Students' Union, a vibrant hub for student engagement.
- Benefits: Enjoy 32 days annual leave, hybrid working, and great development opportunities.
- Other info: Flexible work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by amplifying student voices and fostering belonging.
- Qualifications: Strong data analysis skills and a passion for student representation.
The predicted salary is between 26689 - 29460 € per year.
Leads the coordination of student insight activity across Liverpool John Moores Student’s Union (JMSU) ensuring that student feedback meaningfully informs organisational priorities, institutional change, and the continuous enhancement of the student experience.
Key Details
- Salary: £26,689 - £29,460 per annum (New hires will start on the first pay point)
- Hours: Annualised averaging a 35-hour working week
- Workstyle: Flexibility and Hybrid working (according to role needs)
- Contract: Permanent
- Location: Student Life Building, Copperas Hill, Liverpool City Centre
- Closing Date: Midnight Friday 29 May 2026
- Interviews: Wednesday 8th July & Thursday 9th July 2026
Role Focus
The role places a strong emphasis on fostering a sense of belonging, alongside advancing equity, student success, and positive outcomes across diverse student communities. The role strengthens JMSU’s evidence‑led approach to representation, access, participation, and student success by coordinating major survey activity, championing institutional insight, and translating data into clear, actionable recommendations that align with:
- Teaching Excellence Framework (TEF) priorities
- Access and Participation Plan (APP)
- High Quality Teaching Framework
- LJMU’s National Student Survey objectives
- Diversity & Inclusion priorities
A core element of the role is ensuring insight captures the experiences and outcomes of students from underrepresented groups, particularly in relation to access, continuation, attainment, and progression, supporting targeted interventions across the student lifecycle.
Collaboration
Working closely with elected officers, staff, students, and LJMU stakeholders, the role supports effective representation, contributes to quality enhancement processes, and ensures the student voice is embedded across key institutional priorities relating to student experience, equity, and success.
Requirements
You’ll be skilled at collecting, analysing, and interpreting data, with the ability to spot patterns, identify key themes and turn insight into clear, practical recommendations that can improve the student experience. You’ll enjoy listening to students, engaging different groups and making sure less‑heard voices are reflected in our work. Organised, thoughtful and inclusive in your approach, you’ll be able to build positive relationships with colleagues, Student Officers and university partners, while bringing strong attention to detail, good judgement and a belief that insight should lead to meaningful action.
Equal Opportunity
We encourage applications from Ethnically Diverse candidates who are under‑represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met. If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker – just make sure you get across why you think you’re right for it and how the gaps may be approached.
Benefits
- Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
- Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
- Office goals: Our modern, open‑plan office offers good space, staff chat and city views
- Hybrid Working: Enjoy the best of both worlds – mix up your working week between the office and your home space
- Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
- ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
- Flexibility: We offer and are happy to consider any specific needs
- Every day is a school day: There’s plenty of learning and development opportunities to help you grow, and we have access to LJMU staff development too
- Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
- Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
- Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
- Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidays and others
- Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
- Nest Pension Scheme: We will contribute 6%
- Cycle to Work Scheme: Good for sustainability, your pocket and your healthy lifestyle goals!
Insight & Belonging Coordinator in Liverpool employer: Liverpool John Moores University Students' Union (JMSU)
Liverpool John Moores Students' Union (JMSU) is an exceptional employer that prioritises student insight and belonging, fostering a vibrant work culture in the heart of Liverpool. With a commitment to employee growth through extensive learning opportunities, generous annual leave, and a flexible hybrid working model, JMSU ensures that staff can thrive both personally and professionally while making a meaningful impact on the student experience.
Contact Detail:
Liverpool John Moores University Students' Union (JMSU) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Insight & Belonging Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at JMSU or similar organisations on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those interviews by practising common questions related to student insight and belonging. Think about how you can showcase your skills in data analysis and your passion for enhancing the student experience.
✨Tip Number 3
Don’t forget to highlight your ability to engage with diverse student communities. Share examples of how you’ve listened to underrepresented voices and turned feedback into actionable insights. This is key for the role!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely excited about joining our team and making a difference.
We think you need these skills to ace Insight & Belonging Coordinator in Liverpool
Some tips for your application 🫡
Show Your Passion for Student Insight:When writing your application, let us see your enthusiasm for gathering and analysing student feedback. Share any relevant experiences that highlight your ability to turn insights into actionable recommendations, especially for underrepresented groups.
Be Organised and Thoughtful:Structure your application clearly. Use headings and bullet points where necessary to make it easy for us to read. Highlight your organisational skills and how they’ve helped you in previous roles, especially in collaborative environments.
Tailor Your Application:Make sure to align your skills and experiences with the key responsibilities outlined in the job description. We want to see how you can contribute to fostering a sense of belonging and enhancing the student experience at JMSU.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Liverpool John Moores University Students' Union (JMSU)
✨Know Your Data
As an Insight & Belonging Coordinator, you'll need to demonstrate your skills in collecting and analysing data. Before the interview, brush up on relevant data analysis techniques and be ready to discuss how you've used data to inform decisions or improve experiences in previous roles.
✨Showcase Your Listening Skills
This role emphasises engaging with students and ensuring their voices are heard. Prepare examples of how you've actively listened to feedback in the past and how you translated that into actionable recommendations. Highlight your ability to connect with diverse groups.
✨Emphasise Collaboration
Collaboration is key in this position. Think of instances where you've worked closely with others to achieve a common goal. Be ready to discuss how you build positive relationships with colleagues and stakeholders, and how you ensure everyone's input is valued.
✨Align with Institutional Priorities
Familiarise yourself with the Teaching Excellence Framework and other institutional priorities mentioned in the job description. Be prepared to discuss how your insights can align with these frameworks and contribute to enhancing student success and equity.
