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- Tasks: Support daily operations and engage with tenants while keeping the building running smoothly.
- Company: Dynamic workplace focused on community and collaboration.
- Benefits: Free parking, on-site gym, and opportunities for growth.
- Other info: Exciting chance to shape community events and improve systems.
- Why this job: Take ownership of your role and make a real impact in a vibrant environment.
- Qualifications: Organisational skills, communication confidence, and a proactive attitude.
The predicted salary is between 25000 - 35000 £ per year.
We’re looking for a Facilities Coordinator / Receptionist to support the day-to-day running of our site from the front desk. This is a hands-on role that will suit someone organised, proactive, and keen to take ownership. You’ll be working closely with the Facilities Manager to keep the building running efficiently, while helping to improve systems and engagement with tenants. This is not a traditional static role. We’re looking for someone who can spot what needs doing and make it happen. For the right person, there’s real scope to grow and develop in this position.
Responsibilities
- Building Operations & Administration
- Support the Facilities Manager with daily building operations and general administration.
- Maintain and improve internal systems such as maintenance logs, feedback forms, booking systems, and building usage records.
- Ensure front-of-house and common areas are tidy, professional, and well-presented at all times.
- Coordinate with contractors and service providers when required.
- Act as a point of contact for tenants, handling enquiries and maintaining strong communication.
- Create and circulate building updates, newsletters, and notices.
- Help plan, organise and deliver building events and seasonal activities.
- Support with social media content to showcase the building, events, and community.
- Contribute ideas to improve internal and external communication channels.
Skills & Experience
- Previous experience in a facilities, building, or administrative role is desirable.
- Strong organisational skills and attention to detail.
- Confident communicating with tenants, contractors, and colleagues.
- Able to manage multiple tasks and prioritise effectively.
- Comfortable using spreadsheets, forms, and general IT systems.
- Professional, presentable, and reliable.
What We Offer
- Opportunity to take real ownership of your work and contribute to how the building operates.
- Support from an experienced Facilities Manager with room to progress.
- A varied role — from improving processes and systems to helping shape the building’s community and events.
- Compensation to be discussed and aligned with candidate experience.
If you’re practical, proactive, and ready to make an impact, we’d like to hear from you.
Job Type: Full-time
Benefits: Free parking, On-site gym
Work Location: In person
Salary: Negotiable
Facilities Co-ordinator/Receptionist in Birkenhead employer: Liverpool Innovation Park
Contact Detail:
Liverpool Innovation Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Co-ordinator/Receptionist in Birkenhead
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with tenants and the community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Facilities Coordinator/Receptionist, you'll be the face of the company. Role-play common scenarios with a friend or family member to boost your confidence in handling tenant enquiries and coordinating with contractors.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've improved systems or processes in previous roles. This will demonstrate your proactive nature and ability to take ownership, which is exactly what they're looking for!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Co-ordinator/Receptionist in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles that involved facilities management or administration, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Coordinator/Receptionist role. Mention specific examples of how you've taken ownership in past roles and how you can contribute to our community.
Show Off Your Communication Skills: Since this role involves a lot of interaction with tenants and contractors, make sure your application demonstrates your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we’re looking for!
How to prepare for a job interview at Liverpool Innovation Park
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Facilities Coordinator/Receptionist and think about how your skills align with what they’re looking for. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or improved systems. Think about times when you took ownership of a project or streamlined a process, as these stories will resonate well with the interviewers.
✨Engage with the Community
This position involves tenant and community engagement, so come ready with ideas on how to enhance communication and build relationships. You could suggest ways to improve newsletters or events based on your previous experiences. Showing that you can think creatively about community engagement will set you apart.
✨Be Professional and Presentable
As the first point of contact for tenants, it’s crucial to present yourself professionally. Dress appropriately for the interview and maintain a positive attitude throughout. Remember, your demeanour will reflect how you would represent the company at the front desk, so be friendly and approachable!