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- Tasks: Ensure compliance with parking and traffic regulations while patrolling Liverpool's vibrant streets.
- Company: Join Liverpool City Council and be part of a community-focused team.
- Benefits: Enjoy 27+ days holiday, shift allowances, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong customer care skills and attention to detail are essential.
- Other info: Work outdoors, embrace challenges, and enjoy career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We have ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.
Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!
The role: The Parking Services team within Liverpool City’s Neighbourhoods and Housing directorate is growing and we are currently looking to recruit a team of Civil Enforcement Officers to join us at this exciting time! The Civil Enforcement Officer role involves working across Liverpool’s highway network to ensure that highway users comply with parking and traffic regulations. Civil Enforcement Officers identify and take appropriate action against those who do not comply, therefore playing a key role in keeping the highway operating safely and effectively.
The Civil Enforcement Officer role involves working outdoors in all weather conditions, manual handling and patrolling on foot for extended periods. It also involves working shifts and you will receive shift allowance and weekend enhancements as determined by your rota.
We are looking for candidates who have high standards of customer care and can remain calm when dealing with difficult situations. A good standard of education, awareness of relevant legislation and excellent attention to detail are also required.
Our offer to you: At least 27 days holiday, plus
Civil Enforcement Officer in Liverpool employer: Liverpool in Work
Contact Detail:
Liverpool in Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your community or on LinkedIn who work in public service or at Liverpool City Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Liverpool’s values and recent initiatives. Show us you’re not just passionate about the role but also about making a real difference in our communities.
✨Tip Number 3
Practice your customer care skills! Think of scenarios where you might need to handle difficult situations as a Civil Enforcement Officer. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Civil Enforcement Officer in Liverpool
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for making a difference in Liverpool. Share any experiences or motivations that highlight your commitment to public service and community engagement.
Highlight Relevant Skills: Make sure to emphasise your customer care skills and ability to handle challenging situations. We want to know how you’ve dealt with similar scenarios in the past, so don’t hold back on those examples!
Be Detail-Oriented: Since attention to detail is key for this role, ensure your application is free from typos and errors. A well-structured application reflects your ability to follow regulations and maintain high standards.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and gives you access to all the information you need about the role and our values.
How to prepare for a job interview at Liverpool in Work
✨Know Your Community
Familiarise yourself with Liverpool's vibrant communities and the specific challenges they face. This will show your genuine interest in making a positive impact and help you connect with the interviewers on a personal level.
✨Demonstrate Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you remained calm under pressure, as this is crucial for a Civil Enforcement Officer dealing with difficult situations.
✨Understand the Legislation
Brush up on relevant parking and traffic regulations before the interview. Being knowledgeable about the laws and how they apply to the role will demonstrate your commitment and readiness to take on the responsibilities.
✨Show Your Team Spirit
Emphasise your ability to work well in a team, especially since you'll be part of the Parking Services team. Share experiences where you've collaborated effectively with others to achieve common goals, reflecting the values of Liverpool City Council.
