Advice and Support Officer: Advice and Support Officer in Liverpool
Advice and Support Officer: Advice and Support Officer

Advice and Support Officer: Advice and Support Officer in Liverpool

Liverpool Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Empower clients to access services and improve their wellbeing through advice and support.
  • Company: A supportive organisation dedicated to helping individuals with hearing loss.
  • Benefits: Flexible hours, opportunity for home visits, and a chance to make a real difference.
  • Why this job: Join a mission-driven team and help people lead independent lives while gaining valuable experience.
  • Qualifications: Experience in advice and support roles, strong communication skills, and a passion for helping others.
  • Other info: Dynamic role with opportunities for personal growth and community impact.

The predicted salary is between 36000 - 60000 Β£ per year.

Information, Advice and Guidance:

  • To facilitate outcome-based services which empower clients to access mainstream services and lead independent and fulfilled lives.
  • Deliver outcomes based on themes to reduce social isolation and improve physical and mental wellbeing, including connecting people with hearing loss to local community support groups; increasing digital inclusion; support into employment or volunteering; reducing financial exclusion; supporting families of Deaf parents and families with d/Deaf children; identifying and supporting young people with hearing loss as they reach transition age.
  • To undertake a frontline role delivering a flexible peripatetic advice and support service across all relevant Local Authorities. This includes office-based surgeries and home visits to clients.
  • To provide a flexible service to meet business demands, including evening and weekend surgeries.
  • To facilitate planned and unplanned services including triaging and, where complex cases present, provide ongoing caseload support to provide holistic services and maintain continuity to clients.
  • To undertake low level short term floating support client casework as assigned by the Senior Advice and Support Officer.

Closing date 06/02/2026, hours 35 hrs flexible.

Advice and Support Officer: Advice and Support Officer in Liverpool employer: Liverpool in Work

As an Advice and Support Officer, you will join a dynamic team dedicated to empowering clients and enhancing their wellbeing through tailored support services. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. Located in a vibrant community, we offer flexible working hours and a commitment to making a meaningful impact in the lives of those we serve.
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Contact Detail:

Liverpool in Work Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Advice and Support Officer: Advice and Support Officer in Liverpool

✨Tip Number 1

Network like a pro! Get out there and connect with people in the field. Attend local events, workshops, or community meet-ups related to advice and support services. You never know who might have a lead on a job or can offer valuable insights.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your experience in delivering outcome-based services. Share specific examples of how you've empowered clients and improved their wellbeing – it’ll make you stand out!

✨Tip Number 3

Be flexible and adaptable! Since the role involves working across various Local Authorities, emphasise your willingness to work evenings and weekends. This shows you're committed to meeting the needs of clients and can handle the demands of the job.

✨Tip Number 4

Apply through our website! We love seeing applications that come directly from our platform. It shows you're keen and engaged with what we do. Plus, it makes it easier for us to keep track of your application and get back to you quickly.

We think you need these skills to ace Advice and Support Officer: Advice and Support Officer in Liverpool

Client Empowerment
Outcome-Based Service Delivery
Social Inclusion
Community Engagement
Digital Inclusion
Employment Support
Financial Inclusion
Family Support
Transition Support for Young People
Flexible Service Delivery
Casework Management
Holistic Support
Triage Skills
Adaptability
Communication Skills

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about empowering clients and making a difference in their lives.

Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the role. Whether it's working with community groups or providing support services, we want to know how your background fits with what we do.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Liverpool in Work

✨Know Your Stuff

Make sure you understand the key responsibilities of the Advice and Support Officer role. Familiarise yourself with the themes mentioned in the job description, like reducing social isolation and improving wellbeing. This will help you demonstrate your knowledge and show how you can contribute to the team's goals.

✨Showcase Your Empathy

This role is all about supporting clients, so be ready to share examples of how you've helped others in the past. Think about situations where you've provided advice or support, especially to vulnerable groups. Highlight your ability to connect with people and understand their needs.

✨Flexibility is Key

Since the job requires a flexible approach, be prepared to discuss your availability for evening and weekend work. Share any experiences where you've adapted to changing circumstances or taken on varied roles. This will show that you're ready to meet the demands of the position.

✨Ask Thoughtful Questions

At the end of the interview, have some questions ready that show your interest in the role and the organisation. You might ask about the types of cases you'll handle or how the team collaborates to support clients. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.

Advice and Support Officer: Advice and Support Officer in Liverpool
Liverpool in Work
Location: Liverpool
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  • Advice and Support Officer: Advice and Support Officer in Liverpool

    Liverpool
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • L

    Liverpool in Work

    50-100
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