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- Tasks: Support diverse operational activities across iconic City Halls and ensure a positive customer experience.
- Company: Join a vibrant team dedicated to delivering exceptional events in beautiful venues.
- Benefits: Flexible hours, hands-on experience, and the chance to work in a lively environment.
- Why this job: Be part of memorable events and make a difference in your community.
- Qualifications: A positive attitude and a passion for customer service are essential.
- Other info: Great opportunity for personal growth and networking in the events industry.
The predicted salary is between 24000 - 36000 £ per year.
The role: Venue Operations is diverse and as such you will support with a variety of operational activities across the City Halls (Town Hall, St George's Hall and Croxteth Hall).
As a Venue Operations Support you will be customer facing, naturally possessing a "can do" attitude, with an inherent desire to ensure you deliver a positive customer experience at all touch points.
In the role you will assist with the general housekeeping and management of the Hall's equipment and facilities.
Venue Operations Support: Venue Operations Support in England employer: Liverpool in Work
Contact Detail:
Liverpool in Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Operations Support: Venue Operations Support in England
✨Tip Number 1
Get to know the venue! Familiarise yourself with the City Halls and their unique features. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since this role is all about delivering a positive experience, think of examples from your past where you've gone above and beyond for customers.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the hiring team values most and how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Venue Operations Support: Venue Operations Support in England
Some tips for your application 🫡
Show Your Customer-Facing Skills: Make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to create a positive experience for customers, as this is key for the Venue Operations Support role.
Emphasise Your 'Can Do' Attitude: In your application, let us know about times when you've tackled challenges with a positive mindset. We love candidates who can adapt and find solutions, so share those stories!
Detail Your Operational Experience: If you've worked in similar environments or have experience managing equipment and facilities, make sure to include that. We’re looking for someone who understands the ins and outs of venue operations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Liverpool in Work
✨Know the Venues Inside Out
Before your interview, make sure you research the City Halls thoroughly. Familiarise yourself with their history, layout, and the types of events they host. This knowledge will show your genuine interest in the role and help you answer questions about how you would handle specific situations.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to ensure a positive experience for customers. Highlight your 'can do' attitude and how it has helped you in past roles.
✨Demonstrate Team Spirit
Venue Operations is all about teamwork. Be ready to talk about how you work well with others, especially in high-pressure situations. Share stories that illustrate your ability to collaborate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during your interview. Think about how you would handle various operational challenges, such as equipment management or unexpected customer requests. Practising these scenarios can help you articulate your thought process and problem-solving skills clearly.
