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- Tasks: Deliver exceptional customer service and create personalised photo gifts.
- Company: Join the Timpson group, a family business known for its kindness and creativity.
- Benefits: Enjoy birthdays off, generous discounts, and excellent promotional prospects.
- Why this job: Be part of a fun team that values your creativity and offers extensive training.
- Qualifications: Self-motivated, customer-focused, and eager to learn new skills.
- Other info: Flexible hours with uncapped weekly bonuses and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for someone with great standards as well as a fun and friendly personality to join our team. This is a full-time 40-hour position, working 5 out of 7 days - with 2 days off per week. This role is based in Norris Green and does require supporting other branches around the Liverpool area.
The successful candidate must be prepared to travel a reasonable distance to complete training and to cover other local branches when needed. As a business, we pride ourselves on amazing our customers and encourage creativity with your day-to-day tasks including digital printing, making canvas wall art, and personalised photo gifts. We specialise in photo ID, where full training will be given.
If you are self-motivated, bonus hungry, keen to learn new skills, and take pride in customer care, selling, and possess high standards, you are the perfect person to join our team.
We love to wow our colleagues by offering some of the following amazing benefits:
- Birthdays off
- Generous colleague discount across the group
- Timpson holiday homes
- Excellent promotional prospects
You will be part of the Timpson group; a well-established family business built on personality and a culture of kindness. We provide extensive training in all our skills, service, and management. Joining the Timpson group gives excellent progression opportunities and you will be part of a business where you will be valued as one of the family.
Closing date: 12/02/2026. Starting salary rising to once probation is complete. In addition to this, you can enjoy an uncapped weekly bonus.
Customer Service Assistant: Customer Service Assistant in England employer: Liverpool in Work
Contact Detail:
Liverpool in Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant: Customer Service Assistant in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun and friendly vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to wow a customer. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Show off your creativity! Since the role involves tasks like digital printing and making personalised gifts, be ready to share any relevant experiences or ideas you have that could impress them during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Assistant: Customer Service Assistant in England
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your fun and friendly personality. Don’t be afraid to let your character shine through in your writing.
Tailor Your Application: Take a moment to read the job description carefully. We’re looking for someone who meets our standards, so highlight your relevant skills and experiences that match what we’re after.
Be Clear and Concise: Keep it simple! We appreciate straightforward applications. Make sure your points are clear and to the point, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Liverpool in Work
✨Show Your Personality
This role is all about having a fun and friendly personality, so let that shine through during your interview! Be yourself, share a bit about your interests, and don’t be afraid to show your enthusiasm for the job.
✨Know the Company
Do a bit of homework on the Timpson group and their values. Understanding their culture of kindness and commitment to customer service will help you align your answers with what they’re looking for in a candidate.
✨Prepare for Customer Scenarios
Since this is a customer service role, think about past experiences where you’ve wowed customers or handled difficult situations. Prepare some examples to demonstrate your skills in customer care and problem-solving.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, training opportunities, and team dynamics. This shows your interest and helps you gauge if the company is the right fit for you.
