At a Glance
- Tasks: Lead internal communications to engage and align colleagues with the Club's vision and values.
- Company: Join Liverpool FC, a leader in sports communication and culture.
- Benefits: Competitive salary, generous holiday, pension scheme, and high street discounts.
- Why this job: Make a real impact on colleague engagement and shape the Club's culture.
- Qualifications: Experience in internal communications and strong writing skills required.
- Other info: Be part of a diverse team committed to equality and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an individual to join our Liverpool FC communications team as Senior Manager, Internal Communication. In this role, you’ll ensure that colleagues across the organisation are consistently informed, engaged, and aligned with the Club’s direction and values. You’ll work closely with Executive Committee, senior leaders and our people and culture teams, guiding and supporting internal messaging to help shape the strong organisational culture. Your work will involve managing key communications projects, prioritising Club-wide messages for maximum impact, and ensuring colleagues understand the club’s goals, their role in our success, and feel connected to the Club and its activities. This role requires a proactive approach, leading the internal communications agenda and ensuring a joined-up approach to all Club-wide communications activity. Working hand in hand with key internal stakeholders, you will help to promote Club values, enhance leadership visibility, and ensure the right channels are in place to deliver consistent, engaging content that complements our external messaging. You’ll also play a key role in fostering a culture of feedback and continuous improvement with the ability to lead in both digital and traditional communication channels.
What will you be doing?
- Lead the development and delivery of an internal communications and engagement strategy that reflects the Club’s strategic vision and seasonal priorities.
- Build trusted relationships across all departments and levels to ensure alignment and understanding of Club-wide initiatives.
- Influence high-level projects by connecting ideas, teams, and messaging to deliver impactful outcomes, often under tight deadlines.
- Navigate a complex, multi-site organisation to deliver consistent and engaging communications across hybrid and on-site teams.
- Collaborate with teams to highlight partner success stories and drive awareness and engagement.
- Support people-led initiatives to communicate change and enhance our employer value proposition.
- Advise and support the CEO and Executive Committee on messaging and channels to increase visibility and engagement.
- Oversee an Internal Communications Executive, ensuring effective day-to-day creative delivery of the internal communications strategy.
- Manage the internal communications budget to ensure value for money and impactful experiences.
- Work closely with IT and technical teams to optimise digital platforms, ensuring they support colleague connection and engagement.
Who are we looking for?
We’re seeking an experienced internal communications professional with a degree (or equivalent) in Communications and a strong grasp of internal communications principles, including excellent writing skills and meticulous attention to detail. You’ll bring proven experience in managing complex internal communications strategies within large, people-focused organisations, and be confident distilling complex information into clear, engaging plans tailored to a diverse internal audience. Skilled in stakeholder management, you’ll work cross-functionally across all levels of the business, including the CEO and Executive Committee, to deliver impactful messaging. You’ll bring new ideas to drive colleague engagement and knowledge sharing with the ability to lead and influence projects and manage multiple initiatives simultaneously. You’ll be proactive and organised, with strong planning and coordination skills, and a talent for identifying innovative solutions that enhance colleague understanding and connection. The role also involves planning and delivering key business events, managing budgets, and leveraging digital platforms to support internal communication campaigns. Proficiency in Microsoft Office tools, intranet platforms, and a solid understanding of wider communications, PR principles and IT platforms is required to succeed in this role.
Why should you apply?
This is a full-time perm position working hours per week. Your main base will be our Chapel Street Office, in Liverpool. Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible. To reward your hard work and commitment we offer a competitive salary, days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme. You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
Internal Communications Senior Manager in Wrexham employer: Liverpool Football Club
Contact Detail:
Liverpool Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Senior Manager in Wrexham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Liverpool FC on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the Club’s values and recent initiatives. Show us that you’re not just passionate about internal communications but also about what makes Liverpool FC unique!
✨Tip Number 3
Practice your storytelling skills. In your interview, be ready to share examples of how you've successfully engaged teams in previous roles. We want to see how you can connect with our colleagues!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Liverpool FC family.
We think you need these skills to ace Internal Communications Senior Manager in Wrexham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Internal Communications Senior Manager role. Highlight your previous successes in internal communications and how they align with our Club's values.
Showcase Your Writing Skills: Since excellent writing is key for this role, include examples of your best written work. Whether it’s a project brief or an internal newsletter, let us see how you can distil complex information into engaging content.
Demonstrate Stakeholder Management: We want to know how you've successfully worked with various stakeholders in the past. Share specific examples of how you’ve influenced projects and built relationships across different levels of an organisation.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Liverpool FC.
How to prepare for a job interview at Liverpool Football Club
✨Know the Club's Values
Before your interview, make sure you’re well-versed in Liverpool FC’s values and mission. This will not only help you align your answers with what the club stands for but also show your genuine interest in being part of their culture.
✨Showcase Your Communication Skills
As an Internal Communications Senior Manager, your ability to communicate effectively is key. Prepare examples of how you've successfully managed internal communications strategies in the past, especially in complex organisations. Be ready to discuss how you can distil complex information into engaging content.
✨Build Relationships
Highlight your experience in building trusted relationships across various departments. Discuss specific instances where you’ve collaborated with senior leaders or cross-functional teams to achieve impactful outcomes. This will demonstrate your stakeholder management skills.
✨Be Proactive and Organised
The role requires a proactive approach, so come prepared with ideas on how you would lead the internal communications agenda. Share your strategies for managing multiple initiatives simultaneously and how you plan to enhance colleague engagement through innovative solutions.
