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- Tasks: Join our team serving fans at Anfield Stadium on match days.
- Company: Liverpool Football Club, a vibrant and iconic sports venue.
- Benefits: Earn from £8.75 per hour plus sales incentives and enjoy a fun work environment.
- Other info: Flexible hours, perfect for students looking to earn while enjoying the game.
- Why this job: Be part of the excitement and create memorable experiences for passionate fans.
- Qualifications: Friendly, presentable, and able to work well in a team.
The predicted salary is between 8 - 9 £ per hour.
Liverpool Football Club are looking for dedicated front of house team members including Kiosk Catering Bar staff and Food & Beer Mobile Sellers for casual hours to join their team.
Location: Anfield Stadium, Liverpool
Salary: Kiosk Bar Cashiers - From £8.75 per hour
Salary: Food and Beer Mobile Sellers (Hawkers) – From £8.75 per hour plus sales incentives
Liverpool Football Club has undergone an expansion throughout season 2016 – 2017. The home of the Reds, Anfield Stadium, now welcomes over 54,000 fans on match days.
Kiosk bar staff and food and beer mobile sellers work in the busy retail catering kiosks in our Anfield Stadium looking after our fans. Working as part of a team directed by our Supervisors and Managers your role will be to ensure that all our fans have an enjoyable and memorable experience.
We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are.
If you enjoy working and interacting with people then we want to hear from you.
Key Person Specifications / Responsibilities:- Polite, courteous and presentable always.
- Have a professional and positive attitude.
- Provide a welcoming atmosphere to all guests.
- Happy to take direction.
- Commitment to customer care with the ability to demonstrate it.
- Active listening skills to ensure orders are taken correctly.
- Taking food and potential drink orders to ensure prompt and accurate service.
- Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
- Deal with customer requests and queries.
- Complete additional duties requested by a Manager or Supervisor.
- Deliver service with a smile.
- Attend mandatory and other training as required.
- Comply with all company policies and procedures.
As these roles may require handling alcohol, applicants must be 18 or over for some of the front of house roles. Experience of working in a similar environment is desirable but not essential.
Proof of eligibility to work within the UK must be provided at first interview.
By applying for these roles, you consent to being considered for any role within the Hospitality, Tourism and Events Department. Applicants must live within easy travelling distance of Anfield.
Retail Catering Staff in Liverpool employer: Liverpool Football Club
Contact Detail:
Liverpool Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Catering Staff in Liverpool
✨Tip Number 1
Get to know the venue! Familiarise yourself with Anfield Stadium and its atmosphere. This will help you connect with fans and show your passion for the role during interviews.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with fans. Being friendly and approachable is key, so show us you can deliver great service with a smile.
✨Tip Number 3
Network with current staff! If you know anyone working at Liverpool FC, chat with them about their experiences. They might share insider tips that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Anfield. Don’t miss out!
We think you need these skills to ace Retail Catering Staff in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the opportunity to work at Anfield and interact with fans!
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills, but don’t ramble on. We appreciate clarity and a well-structured application.
Tailor Your Application: Make sure to customise your application for the role of Kiosk Catering Bar Staff or Food & Beer Mobile Sellers. Mention specific qualities that match the job description, like being friendly and approachable.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Liverpool Football Club
✨Know Your Role
Before the interview, make sure you understand the specifics of the Retail Catering Staff position. Familiarise yourself with the responsibilities like cash handling and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job is all about interacting with fans, be prepared to demonstrate your communication skills. Think of examples from past experiences where you've provided excellent customer service or worked well in a team. This will highlight your ability to create a welcoming atmosphere.
✨Dress to Impress
Presentation matters, especially in a front-of-house role. Dress smartly for your interview to reflect the professional image Liverpool Football Club wants to project. A neat appearance shows that you take the opportunity seriously and are ready to represent the club well.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the team dynamics or training opportunities. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.