At a Glance
- Tasks: Join our front of house team at Anfield, serving fans and creating memorable experiences.
- Company: Liverpool Football Club, a vibrant and passionate environment.
- Benefits: Competitive pay, flexible hours, and the chance to work at iconic events.
- Other info: Great opportunity for career growth in hospitality and events.
- Why this job: Be part of an exciting team and engage with fellow fans on match days.
- Qualifications: Friendly, presentable, and eager to provide excellent customer service.
The predicted salary is between 9 - 15 € per hour.
Liverpool Football Club are looking for dedicated front of house team members including VIP Food & Beverage Waiters, Bar Staff, inclusive of Cocktail staff, Baristas and Hosts for casual hours to join their team.
Location: Anfield Stadium, Liverpool
Salary:
- Matchday Hosts - From £9.00 to £9.50 per hour
- Hospitality Food & Beverage Waiter - From £9.00 to £9.50 per hour
- Baristas – From £9.50 per hour
- Hospitality Bar Staff - From £9.00 to £9.50 per hour
- Hospitality Supervisors / Managers - From £10.25 to £15.00 per hour
The home of Liverpool Football Club, Anfield Stadium, welcomes over 54,000 fans on match days, including just under 8000 in hospitality areas. Food and beverage waiting on staff, cocktail bar staff, baristas and hosts work in the hospitality suites in our Anfield Stadium looking after our guests. Working as part of a team directed by our Supervisors and Managers your role will be to ensure that all our customers have an enjoyable and memorable experience.
We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are. If you enjoy working and interacting with people then we want to hear from you.
Key Person Specifications / Responsibilities:
- Polite, courteous and presentable at all times.
- Have a professional and positive attitude.
- Provide a welcoming atmosphere to all guests.
- Happy to take direction.
- Commitment to customer care with the ability to demonstrate it.
- Active listening skills to ensure orders are taken correctly.
- Taking food and drink orders to ensure prompt and accurate service.
- Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
- Deal with customer requests and queries.
- Complete additional duties requested by a Manager or Supervisor.
- Deliver service with a smile.
- Attend mandatory and other training as required.
- Comply with all company policies and procedures.
As these roles may require handling alcohol, applicants must be 18 or over for some of the front of house roles. Experience of working in a similar environment is desirable but not essential. Proof of eligibility to work within the UK must be provided at first interview. By applying for these roles, you consent to being considered for any role within the Hospitality, Tourism and Events Department. Applicants must live within easy travelling distance of Anfield.
Hospitality Staff in Liverpool employer: Liverpool Football Club
Liverpool Football Club offers an exciting opportunity for hospitality staff at the iconic Anfield Stadium, where you can be part of a passionate team dedicated to providing exceptional service to thousands of fans on match days. With competitive pay rates and a vibrant work culture that values teamwork and customer care, employees can enjoy flexible hours while developing their skills in a dynamic environment. Join us to create memorable experiences for our guests and grow within a renowned organisation that celebrates both sport and community.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Staff in Liverpool
✨Tip Number 1
Get to know the venue! Familiarise yourself with Anfield Stadium and its hospitality areas. This will not only impress during interviews but also help you feel more confident when interacting with guests.
✨Tip Number 2
Network like a pro! Chat with current staff or attend events at the stadium. Building connections can give you insider tips and might even lead to a recommendation for the role.
✨Tip Number 3
Show your passion for service! When you get the chance to meet potential employers, let your enthusiasm for hospitality shine through. Share stories of great customer service experiences you've had or provided.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Liverpool FC team. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Staff in Liverpool
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know how much you love providing great service. Share any experiences where you went the extra mile for customers – it really helps us see your enthusiasm!
Be Yourself:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. It’s all about making a connection with us.
Tailor Your Application:Make sure to highlight any relevant experience you have in hospitality or customer service. Tailoring your application to match the job description shows us you’re serious about joining our team at Anfield.
Apply Through Our Website:For the best chance of success, make sure you apply through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Liverpool Football Club
✨Know Your Role
Before the interview, make sure you understand the specific hospitality role you're applying for. Whether it's as a waiter, barista, or host, knowing the responsibilities and expectations will help you tailor your answers and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this job is all about customer interaction, be prepared to demonstrate your communication skills. Think of examples from past experiences where you've provided excellent service or handled difficult situations with customers. This will highlight your ability to create a welcoming atmosphere.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and presentably for your interview. This shows that you take the opportunity seriously and understand the importance of being well-presented in front of guests.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical match day looks like. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
