Liverpool Football Club is seeking a customer-focused individual to join Supporter Services on a fixed-term 3-month contract at Anfield Stadium. You will handle inbound and outbound fan enquiries across phone, email, web chat and face to face, resolving complaints and queries with consistently high service.
You will promote additional services, adhere to club policies, record contact reasons for planning and analysis, and work as part of a wider team to deliver exceptional supporter experiences.
#J-18808-Ljbffr
Fan Experience & Supporter Services Specialist (Contract) in Liverpool employer: Liverpool Football Club
Liverpool FC is an exceptional employer, offering a vibrant work culture that champions inclusivity and diversity while providing ample opportunities for professional growth. Located in the heart of Liverpool, employees benefit from a competitive salary, generous holiday allowance, and unique perks such as exclusive discounts and priority access to events, all within a passionate environment dedicated to delivering excellence in sports marketing.
