At a Glance
- Tasks: Serve fans with food and drinks at Anfield Stadium on match days.
- Company: Join the vibrant team at Liverpool Football Club.
- Benefits: Earn from £9.00 per hour, plus sales incentives and flexible hours.
- Other info: Great opportunity for career growth in a dynamic sports environment.
- Why this job: Be part of an exciting atmosphere and create memorable experiences for fans.
- Qualifications: Friendly, presentable, and passionate about customer service.
The predicted salary is between 9 - 13 £ per hour.
Liverpool Football Club are looking for dedicated front of house team members including Kiosk Catering Bar Cashiers and Food & Beer Mobile Sellers for casual hours to join their team.
Location: Anfield Stadium, Liverpool
Salary:
- Kiosk Bar Cashiers - From £9.00 per hour
- Food and Beer Mobile Sellers (Hawkers) – From £9.00 per hour plus sales incentives
- Catering Team Leaders and Supervisors - From £11.00 to £13.25 per hour
The home of Liverpool Football Club, Anfield Stadium, welcomes over 54,000 fans on match days, including just under 8000 in hospitality areas. Kiosk bar cashiers and food and beer mobile sellers work in the busy retail catering kiosks across Anfield Stadium and in outside units, looking after our fans. Working as part of a team directed by our Supervisors and Managers, your role will be to ensure that all our fans have an enjoyable and memorable experience.
We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are. If you enjoy working and interacting with people then we want to hear from you.
Key Person Specifications / Responsibilities:
- Polite, courteous and presentable always.
- Have a professional and positive attitude.
- Provide a welcoming atmosphere to all guests.
- Happy to take direction.
- Commitment to customer care with the ability to demonstrate it.
- Active listening skills to ensure orders are taken correctly.
- Taking food and drink orders to ensure prompt and accurate service.
- Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
- Deal with customer requests and queries.
- Complete additional duties requested by a Manager or Supervisor.
- Deliver service with a smile.
- Attend mandatory and other training as required.
- Comply with all company policies and procedures.
As these roles may require handling alcohol, applicants must be 18 or over for some of the front of house roles. Experience of working in a similar environment is desirable but not essential. Proof of eligibility to work within the UK must be provided at first interview. By applying for these roles, you consent to being considered for any role within the Hospitality, Tourism and Events Department. Applicants must live within easy travelling distance of Anfield.
Catering Staff - Cashiers in Liverpool employer: Liverpool Football Club
Liverpool Football Club offers an exciting opportunity for Catering Staff - Cashiers at the iconic Anfield Stadium, where you can be part of a passionate team dedicated to providing exceptional service to thousands of fans. With competitive pay rates, flexible casual hours, and a vibrant work culture that values teamwork and customer care, this role not only allows you to engage with people but also provides opportunities for personal growth and development within the hospitality sector. Join us in creating memorable match day experiences in a dynamic environment that celebrates both sport and community.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Staff - Cashiers in Liverpool
✨Tip Number 1
Get to know the venue! Familiarise yourself with Anfield Stadium and its atmosphere. This will help you connect with the fans and show your passion for the role during interviews.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with fans. Being friendly and approachable is key, so show us you can deliver great service with a smile.
✨Tip Number 3
Network with current staff! If you know anyone working at Liverpool FC, chat with them about their experiences. They might share insider tips that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Anfield. Don’t miss out!
We think you need these skills to ace Catering Staff - Cashiers in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see how friendly and approachable you are, so don’t be afraid to show us your enthusiasm for working with people.
Tailor Your Application:Make sure to tailor your application to the role of Catering Staff - Cashiers. Highlight any relevant experience or skills that match what we’re looking for, like customer service or cash handling. It’ll make you stand out!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps to get your key points across quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Liverpool Football Club
✨Know Your Role
Before the interview, make sure you understand the specific responsibilities of a Kiosk Cashier or Food & Beer Mobile Seller. Familiarise yourself with the job description and think about how your skills align with what they’re looking for. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves interacting with fans, be prepared to demonstrate your customer service skills. Think of examples from past experiences where you provided excellent service or handled difficult situations. This will highlight your ability to create a welcoming atmosphere, which is key for this position.
✨Dress to Impress
Presentation matters, especially in a front-of-house role. Dress smartly for your interview to reflect the professional image they expect at Anfield. A neat appearance shows that you take the opportunity seriously and are ready to represent the club well.
✨Ask Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical match day looks like. Asking questions shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
