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- Tasks: Support our operational team with vital admin tasks in a dynamic warehouse environment.
- Company: Join the Liverpool FC family and be part of an iconic brand.
- Benefits: Enjoy competitive salary, generous holiday, and exclusive discounts.
- Why this job: Make a real impact while working in a fast-paced, exciting atmosphere.
- Qualifications: Experience in admin roles, strong attention to detail, and teamwork skills.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an individual to join our Liverpool FC team as an Operational Administrator at our Distribution Centre. This role will work side by side with our operational team and is a warehouse shop-floor based role. You will provide vital administrative support to Supervisors and operational teams, ensuring smooth order processing, accurate reporting, and ongoing SLA compliance. You will investigate exceptions, monitor stock and operational data, compile reports, and work closely with internal and external stakeholders to resolve queries. You will also support team rostering, training, and onboarding activities, while contributing to process improvements across the operation. Your work will ensure data is accurate, compliant, and clearly communicated to management, helping to inform decisions and drive strong operational performance.
Responsibilities
- Order Processing & Administration: Process and release orders in line with operational schedules and SLAs.
- Investigation & Resolution: Investigate order delays or exceptions, identifying root causes and escalating where needed.
- Data Integrity: Maintain accurate records and ensure data integrity across WMS/ERP systems.
- Operational Administration: Carry out all operational administration tasks related to Retail Store deliveries and customer ecommerce orders and returns.
- Internal & External Support: Provide administrative support to retail stores, customer service, planning, finance, and other teams. Respond to queries on orders, stock, and deliveries from internal stakeholders and external partners. Prepare and distribute reports, dashboards, and operational metrics for management.
- Stock & Data Management: Support stock administration, system updates, and discrepancy reconciliation. Assist with cycle counts and inventory activities. Monitor data accuracy and help maintain loss-prevention processes.
- Staffing & Training Support: Assist Supervisors with rostering, absence tracking, and shift planning. Support onboarding and training of colleagues on systems and processes. Act as a point of contact for administrative guidance.
- Process Improvement & Compliance: Identify recurring issues and contribute to process improvements. Support implementation of new systems or procedures. Ensure administrative tasks comply with company policies, audit standards, and regulatory requirements.
- Communication & Coordination: Maintain strong communication with operational teams and cross-functional departments. Provide timely updates on order exceptions, stock challenges, and admin bottlenecks. Act as a liaison to ensure smooth and efficient information flow.
Qualifications & Required Experience
To be successful, you will have proven experience and knowledge of working in an administrative position in a distribution centre environment or a similar setting. You will be analytical with strong troubleshooting skills for stock investigations. Knowledge of business key trading periods and WMS experience is preferred, ideally PVX and Netsuite. You will have good organisational skills with excellent attention to detail and the ability to work to deadlines. You will have strong verbal and written communication skills with a can-do attitude and the flexibility to work within our operational administration team. You should be able to work in a fast-paced environment and collaborate well with a team.
Job Details
This is a full-time permanent position working 35 hours per week, any five days out of seven, including regular weekend work. Your main base will be our Distribution centre.
Benefits
- Competitive salary
- 25 days holiday (plus 8 bank holidays and option to purchase up to 5 additional days)
- Contributory pension scheme (matching up to 5.5%)
- Life Assurance
- Financial guidance, mortgage advice
- Cycle to Work scheme and travel support
- Exclusive shopping discounts & cashback with top retailers
- Will Writing Service, Employee Assistance Programme, health plan
- Volunteering opportunities and LFC perks including retail discounts and access to LFCTV GO
Equality, Diversity and Inclusion statement: Liverpool Football Club is committed to equality and inclusion and aims to hire people from diverse backgrounds to be part of an inclusive workplace.
Operational Administrator, Distribution Centre in Knowsley employer: Liverpool Football Club
Contact Detail:
Liverpool Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Administrator, Distribution Centre in Knowsley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Liverpool FC, especially those in operational roles. A friendly chat can give us insider info on the team culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of order processing and stock management. We want to show that we understand the ins and outs of the role and can hit the ground running!
✨Tip Number 3
Don’t forget to showcase our problem-solving skills! Think of examples where we’ve tackled challenges in previous roles, especially around data integrity or process improvements. This will help us stand out as a candidate who can contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in being part of the Liverpool FC family.
We think you need these skills to ace Operational Administrator, Distribution Centre in Knowsley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Administrator role. Highlight your relevant experience in administrative tasks, especially in a distribution centre environment, to show us you’re the right fit!
Show Off Your Skills: We want to see your analytical and troubleshooting skills shine through! Mention any specific examples where you've successfully resolved issues or improved processes in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your experiences and how they relate to the responsibilities listed in the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Liverpool FC.
How to prepare for a job interview at Liverpool Football Club
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Operational Administrator. Familiarise yourself with order processing, data integrity, and how to support the operational team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like investigating order delays or managing stock discrepancies. Think of examples from your past experience where you've successfully resolved similar issues. This will demonstrate your analytical skills and problem-solving abilities.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and stakeholders, be ready to discuss how you communicate effectively. Prepare examples of how you've maintained strong communication in previous roles, especially in a fast-paced environment. This will highlight your ability to coordinate and keep everyone informed.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this position. Be prepared to discuss how you ensure data accuracy and compliance in your work. You might want to share specific methods or tools you use to maintain high standards, which will reassure the interviewers of your capability to handle the administrative tasks required.