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- Tasks: Engage with customers, handle sales, and manage stock in a vibrant retail environment.
- Company: Join Liverpool FC, a leader in football and community inclusivity.
- Benefits: Enjoy flexible hours, including evenings and weekends, with a focus on work-life balance.
- Why this job: Be part of a diverse team making a positive impact in the community while enjoying a fun atmosphere.
- Qualifications: Retail or customer service experience is preferred; strong communication skills are essential.
- Other info: This role supports equality and diversity initiatives within a renowned football club.
Register an interest for our Casual Opportunities at our Chester Store
We’re looking for individuals who are passionate about customer service and enjoy working as part of a team.
What will you be doing?
- Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
- Till work including processing cash and card payments.
- Gaining and building upon product knowledge to provide advice and guidance on product selection to customers.
- Basic sales management through driving the AVS, UPT, and conversion by offering add-on sales and upselling.
- Merchandising/display.
- Stock shrinkage and cash flow controls.
- Supporting in receiving and storing the delivery of large amounts of stock.
Who are we looking for?
To be successful in this role, you will have retail and/or customer service experience, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team.
Why should you apply?
This is a casual agreement position, offering variable hours including evenings, weekends, and matchdays on a flexible assignment basis.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity, and inclusion. We are dedicated to making a positive difference in the communities we serve. We are proud of our achievements in this area, including maintaining the Premier League Equality Standard Advanced Level, being a founding signatory of the Football Association’s Football Leadership Diversity Code, and being recognized as a leader in this area both on and off the pitch. We are committed to increasing the diversity of our team and creating an inclusive workplace for all. If you share our passion for inclusivity, we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues and volunteers to share this commitment.
#LFCjobs #J-18808-Ljbffr
Casual Retail Sales Advisors, Chester employer: Liverpool Football Club
Contact Detail:
Liverpool Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Sales Advisors, Chester
✨Tip Number 1
Familiarise yourself with Liverpool FC's values and commitment to inclusivity. When you engage with us, showing that you understand and share our passion for diversity can set you apart from other candidates.
✨Tip Number 2
Brush up on your product knowledge related to the merchandise we offer. Being able to discuss products confidently and provide recommendations during your interview will demonstrate your enthusiasm and readiness for the role.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to deliver excellent service in a retail environment.
✨Tip Number 4
Showcase your teamwork skills by discussing how you've successfully collaborated with others in past roles. We value team players, so sharing stories that illustrate your ability to work well with colleagues will be beneficial.
We think you need these skills to ace Casual Retail Sales Advisors, Chester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required. Tailor your application to highlight your relevant experience in customer service and retail.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail and customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've excelled in similar roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention why you want to work for Liverpool FC and how you align with their commitment to equality and diversity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Liverpool Football Club
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this will demonstrate your commitment to providing an excellent customer experience.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss your experiences collaborating with others. Highlight instances where you contributed to a team goal or supported colleagues, showcasing your ability to work well in a group setting.
✨Prepare for Sales Scenarios
Familiarise yourself with basic sales techniques, such as upselling and add-on sales. Be ready to discuss how you would approach these situations in a retail environment, as this will show that you understand the sales aspect of the role.
✨Research the Company Culture
Take some time to learn about Liverpool FC's commitment to equality, diversity, and inclusion. Being able to speak about their values and how they resonate with you can set you apart from other candidates and demonstrate your alignment with the company's mission.
