Administrator, Supporters Board

Overview

We have an exciting opportunity for an individual to join our Liverpool FC team as a Supporter Board Administrator.

You will be responsible for administrative tasks which support the governance of the Supporters Board and ensures smooth organisational running of the Supporters Board and its meetings, as well as assisting the Chair and member representatives.

This role is unique in that it holds dual reporting and responsibility to both Liverpool Football Club (LFC) and the Supporters Board (SB). The SB is governed by an Agreement between ‘Spirit of Shankly’ (SOS), the Liverpool Supporters Union and the football club.

Responsibilities

• Support LFC Director and SB Chair in proactive management of calendar to arrange meeting cadence for the current season
• Liaising with all key stakeholders and members to agree dates in advance and ensuring strong organisation and communication around planned meeting dates
• Prepare agendas for all meetings, collate and distribute with all supporting information, presentations and pre-read material
• Record the attendance and apologies for each meeting, take minutes, actions and dates for completion during the meetings
• Follow-up with attendees on progress of actions, and feedback updates
• Circulate the approved draft minutes to all attendees within and agreed timescale
• Liaise with the LFC Director and SB chair on all related meetings outside of the core meetings, providing support as appropriate. It is expected that the Administrator will attend these meetings virtually to take and circulate meeting notes
• Create and maintain a database of all personal information for Members ensuring strict compliance with GDPR, managing, maintaining and upholding strong compliance
• The same database will reflect terms of tenure of SB members
• Management of the members terms of tenure including administrative, on and off-boarding and renewal of terms all as per the Agreement between LFC and SOS in conjunction with the SB Chair or Vice Chair
• Manage and maintain contact list
• Develop and maintain Roles and Responsibilities document in conjunction with the SB Chair or Vice Chair
• Support the management of a centralised e-mail inbox to ensure queries and questions are reviewed and responded to
• Support the SB Chair in ensuring adherence to the constitution

Who are we looking for?

We are seeking a highly organised and proactive individual with proven experience as an administrator, admin assistant, office assistant, or in a similar role. The ideal candidate will have a solid understanding of governance, compliance, and joint consultative committee approaches, alongside strong communication skills and meticulous attention to detail. Proficiency in Microsoft Office at an intermediate level or above is essential, as is the ability to manage multiple tasks, prioritise effectively, and work independently. If you thrive in a fast-paced environment and enjoy contributing to efficient and compliant operations, we’d love to hear from you.

Why should you apply?

Due to the unique nature of this role, we are offering an initial 12-month, part-time contract, with an estimated commitment of approximately 100 hours per annum. While the hours are generally adaptable, there is a firm requirement to support four key meetings between Liverpool FC and the Supporters Board each season—three of which will be held in person in Liverpool, typically on weekends when LFC play at home. Additional collaborative meetings occur regularly throughout the season, with most taking place online.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. This role is subject to a satisfactory enhanced DBS check.

#LFCJobs