At a Glance
- Tasks: Join our team as a Retail Sales Advisor and create memorable customer experiences.
- Company: Be part of the Liverpool FC family in a vibrant London store.
- Benefits: Enjoy competitive pay, 25 days holiday, and exclusive discounts.
- Other info: Flexible hours available; perfect for students looking to earn over Christmas.
- Why this job: Work in a fun environment during the festive season and connect with fellow fans.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 10.8 - 13.2 £ per hour.
We have exciting opportunity for an individual to join our Liverpool FC team as Retail Sales Advisor at our London Store on a seasonal Christmas temporary contract.
We’re looking for passionate, customer-focused individuals who love working as part of a team.
In this role, you’ll be at the heart of our in-store experience, ensuring every visitor enjoys the highest possible standard of service and leaves feeling part of the LFC family.
What will you be doing?
- Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
- Till work including processing cash and card payments.
- Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers.
- Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling.
- Merchandising/display.
- Stock shrinkage and cash flow controls.
- Supporting in receiving and storing the delivery of large amounts of stock.
Who are we looking for?
To be successful, you must have recent retail store and customer service experience in a customer facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills.
Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team.
A retail and/or customer service qualifications would be advantageous.
You will be able to work flexible hours.
Why should you apply?
This role is offering seasonal Christmas temporary contracts ending on the 27th of December, working 12 or 16 hours per week including evenings and weekends.
Your main base will be our London Store.
Please note, this vacancy may close early if we receive a high volume of applications.
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:
- Contributory pension scheme matching up to 5.5%
- Life Assurance Cover
- Free financial guidance and mortgage advice
- Car salary sacrifice scheme for affordable driving
- Cycle to Work scheme to keep you active
- Purchase season ticket loans for easier commuting
- Exclusive shopping discounts & cashback with top retailers
- Will Writing Service for future planning
- Employee Assistance Programme for confidential support
- Medicash Health Cash Plan for everyday healthcare needs
- Volunteering opportunities to give back to the community
- Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts…and much more!
- LFC Benefits. pdf
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within.
We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch.
We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all.
We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business.
If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
- #LFCJobs
Christmas Retail Sales Advisor, London Store employer: Liverpool Football Club and Athletic Grounds Limited
Joining Liverpool FC as a Senior Specialist in Product Development means becoming part of a dynamic team dedicated to innovation and excellence in sports apparel. With a strong focus on employee well-being, we offer a competitive salary, generous holiday allowance, and a comprehensive benefits package that includes health plans, financial guidance, and unique perks like match tickets and retail discounts. Our commitment to diversity and inclusion ensures a supportive work environment where every voice is valued, making it an exciting place for personal and professional growth.
Contact Details:
Liverpool Football Club and Athletic Grounds Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Christmas Retail Sales Advisor, London Store
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Christmas Retail Sales Advisor, London Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Liverpool Football Club and Athletic Grounds Limited:Don’t forget to personalise your application for Liverpool Football Club and Athletic Grounds Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Liverpool Football Club and Athletic Grounds Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Liverpool Football Club and Athletic Grounds Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Liverpool Football Club and Athletic Grounds Limited and contribute positively during your temporary stint.
