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- Tasks: Ensure a safe and secure stadium environment while responding to incidents.
- Company: Join our dynamic Casual Safety Team at a leading stadium.
- Benefits: Gain valuable experience, training, and work in an exciting event atmosphere.
- Other info: Opportunities for training in conflict management and career growth.
- Why this job: Be part of the action and help create memorable experiences for fans.
- Qualifications: Must be over 18 with experience in security or customer-facing roles.
The predicted salary is between 12 - 15 £ per hour.
Join our Casual Safety Team as a Casual Response Steward and play a key role in delivering a safe and secure stadium environment. As part of a mobile team, you will respond to incidents across the stadium, support the safe arrival of team coaches, manage fan search and queueing operations, and assist Stand Managers and Safety Officers during live events.
What will you be doing?
- Provide a dynamic response to any incident inside or outside any part of the stadium as part of a larger mobile team and as directed by Supervisors / Safety Officers.
- Manage the safe arrival of the team coaches and support vehicles whilst maintaining spectator safety.
- Manage the search operation for visiting fans specifically same sex body searching of fans.
- Manage the safe operation of visiting fans queueing lanes.
- You will be trained to a nationally recognised standard for Level 2 of the Stadium Intervention Policy in respect of conflict management and use of force.
- Be the primary resource for Stand Managers / Event Safety Officer in respect of the above policy.
Who are we looking for?
We are looking for individuals with a strong commitment to spectator safety and delivering a safe event environment. You will be physically fit for the demands of the role, with excellent observational skills and situational awareness. A clear, confident and assertive communication style is essential, along with the ability to remain calm under pressure. You must be over 18 due to the nature of the role.
You will have experience in one or more of the following:
- Security, stewarding, or a customer-facing safety role.
- Conflict management or de-escalation.
Casual Response Stewards employer: Liverpool Football Club and Athletic Grounds Limited
Contact Detail:
Liverpool Football Club and Athletic Grounds Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Response Stewards
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the safety or stewarding industry. A personal recommendation can go a long way in landing that Casual Response Steward role.
✨Tip Number 2
Show up and shine! Attend local events or job fairs where you can meet potential employers face-to-face. This gives you a chance to showcase your communication skills and passion for spectator safety directly.
✨Tip Number 3
Be prepared for interviews! Brush up on your conflict management techniques and be ready to discuss how you would handle various scenarios at the stadium. Confidence is key, so practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for dedicated individuals to join our Casual Safety Team. Your next opportunity could be just a click away!
We think you need these skills to ace Casual Response Stewards
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know why you're passionate about spectator safety. Share any relevant experiences that highlight your commitment to creating a secure environment, as this will resonate with our values.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to highlight your skills and experiences related to the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific responsibilities and requirements of the Casual Response Steward role. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role.
How to prepare for a job interview at Liverpool Football Club and Athletic Grounds Limited
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Casual Response Steward. Familiarise yourself with the job description and think about how your past experiences in security or customer-facing roles relate to the tasks you'll be handling, like managing queues and responding to incidents.
✨Showcase Your Communication Skills
During the interview, demonstrate your clear and confident communication style. You might be asked how you would handle a difficult situation, so prepare examples that highlight your ability to stay calm under pressure and effectively communicate with both fans and team members.
✨Emphasise Your Physical Fitness
Since the role requires physical fitness, be ready to discuss how you maintain your fitness levels. You could mention any relevant activities or training that keep you in shape, as this will show you're prepared for the demands of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions where you’ll need to demonstrate your conflict management skills. Think of specific situations you've faced in the past and how you successfully de-escalated them. This will help you illustrate your situational awareness and problem-solving abilities.