Casual Match Day Stewards - Liverpool in West Park

Here at Liverpool Football Club, we are looking for Casual Match Day Stewards to join our team. As part of the recruitment process, shortlisted candidates will be invited to attend a Group Induction & Interview. During the induction, members of our Safety Team will introduce the role, outline key responsibilities, and provide essential information. This will be followed by individual 121 interviews to assess your suitability for the position. Please submit your application for the role to be considered for invitation to a Group Induction & Interview session.

What will you be doing in the role?

• Working as part of a team to provide a safe and secure environment for match day events.
• Ensuring compliance with stadium regulations, keeping spectators safe and informed.
• Responding effectively to any incidents of disorder with a calm and focused approach.
• Offering support and guidance to spectators when needed, ensuring they feel welcome and informed.
• Conducting personal searches of spectators entering the stadium to maintain security.
• Documenting and reporting incidents, ensuring clear and accurate records are kept.

We are looking for people who:

• Have strong communication skills who can confidently engage with supporters, even in challenging situations.
• Can handle conflict calmly and professionally.
• Can write clear reports and possess a basic understanding of conflict management.
• Are over 18, due to the nature of the role.

If you are someone who can bring experience, calm, and a professional approach to this important role, we would love to hear from you.

By applying for the position of Casual Match Day Steward with Liverpool Football Club, please be aware that this role requires the completion of a Level 2 Certificate in Spectator Safety (as per the Sports Grounds Safety Authority), which must be completed within 12 months from the date of your first induction training. By submitting your application, you confirm that you can commit to completing the Level 2 Certificate in Spectator Safety within 12 months from your first induction training. As this qualification is essential for the role, if you are unable to complete it within this timeframe, we may not be able to progress your application.

This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Associations Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Location: Liverpool