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- Tasks: Support warehouse operations, resolve issues, and maintain smooth workflow.
- Company: Join the Liverpool FC team at our dynamic distribution centre.
- Benefits: Competitive salary, 25 days holiday, and flexible working hours.
- Other info: Opportunity for growth and development in a vibrant environment.
- Why this job: Be part of a passionate team and make a real impact in operations.
- Qualifications: Experience in distribution centres and strong teamwork skills.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for an individual to join our Liverpool FC team as a Warehouse Assistant, Troubleshooter located at our distribution centre.
What will you be doing?
- In this role, you will act as a key technical and operational resource across all warehouse functions. You will support Supervisors and colleagues by providing hands-on operational expertise, resolving issues on the floor, and helping maintain smooth operational workflow across the Distribution Centre.
Operational Support
- Competently perform all warehouse tasks (inbound, picking, packing, replenishment, outbound, returns, and production/personalisation) with efficiency and accuracy.
- Act as the first point of support when operational issues arise, resolving problems quickly and escalating where appropriate.
- Provide cover during peak periods, colleague absences, or unexpected operational challenges.
Stock Control & Accuracy
- Support all stock management activities including scanning, put-away, picking, cycle counts, and reconciliation.
- Investigate discrepancies and errors in stock movements, providing solutions or escalating recurring patterns to Supervisors.
- Assist in periodic inventory counts (PI) and ensure accurate stock records and reporting.
- Model and support loss-prevention practices and proper stock-handling procedures.
Training & Coaching Support
- Mentor and coach new or less-experienced warehouse operatives on operational procedures and best practices.
- Support Supervisors in delivering training on SOPs, systems, equipment use, and safety processes.
- Share expertise across shifts to help raise overall team capability and confidence.
Support for Supervisors
- Provide additional operational oversight and support to Supervisors during the shift.
- Monitor team compliance with SOPs, safety requirements, and quality standards, raising concerns when necessary.
- Recommend process improvements based on hands-on operational experience.
Health, Safety & Compliance
- Ensure full compliance with safety policies, PPE requirements, and safe working practices.
- Conduct equipment checks and report any basic maintenance needs (FLT, scanners, conveyors, packing equipment).
- Support investigations into incidents, near-misses, or safety breaches as required.
Problem Solving & Continuous Improvement
- Identify inefficiencies, bottlenecks, and recurring issues in real-time and recommend improvements.
- Support Supervisors and Operations Managers with process improvement initiatives.
- Champion change on the warehouse floor, promoting adoption of new systems, tools or ways of working.
Operational Administration Support
- Assist with day-to-day administrative tasks relating to stock, production documentation, returns, or reporting.
- Ensure data is accurately captured in WMS/ERP systems in line with site standards.
- Support ad-hoc reporting or investigation requests from Supervisors or Operations Managers.
Who are we looking for?
- Experience working within a distribution centre
- Leadership skills and the confidence to support colleagues
- Strong teamwork ethic and communication skills
- Retail operations knowledge
- Excellent attention to detail
- Sound IT knowledge
- Flexible and adaptive approach to work
- WMS experience
- Experience working in an automated or system-driven environment
Why should you apply?
This is a full-time permanent position working 35 hours per week, across any five days out of seven, which will include regular weekend working. Your main base will be our Distribution Centre, in Prescot.
Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8).
Warehouse Assistant, DC Operations Support employer: Liverpool FC
Contact Detail:
Liverpool FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant, DC Operations Support
✨Tip Number 1
Get to know the company! Research Liverpool FC and their distribution centre operations. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves operational tasks, be ready to demonstrate your skills in picking, packing, and problem-solving. Practise these tasks if you can, so you feel confident on the day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t wait too long, though – apply early to beat the rush!
We think you need these skills to ace Warehouse Assistant, DC Operations Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warehouse Assistant role. Highlight any relevant experience in distribution centres and operational support. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled issues in a warehouse setting. We love candidates who can think on their feet and come up with solutions, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Liverpool FC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Warehouse Assistant role and its responsibilities. Familiarise yourself with tasks like stock control, operational support, and problem-solving. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves troubleshooting and resolving issues on the floor, prepare examples of how you've tackled challenges in previous jobs. Think about specific situations where you identified inefficiencies or improved processes, and be ready to discuss them during the interview.
✨Demonstrate Teamwork and Leadership
The job requires strong teamwork and the ability to support colleagues. Be prepared to share experiences where you've worked effectively in a team or taken on a leadership role. Highlight your communication skills and how you've mentored others, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company approaches continuous improvement. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.