Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Retail Sales Advisor, focusing on customer service and sales.
- Company: Be part of Liverpool FC, a club dedicated to equality, diversity, and community impact.
- Benefits: Enjoy flexible hours, working 8 hours a week with evening and weekend shifts.
- Why this job: Gain valuable retail experience while contributing to an inclusive and diverse workplace.
- Qualifications: Recent retail and customer service experience is essential; strong communication skills are a must.
- Other info: Temporary contracts available until 30th December; join us in making a positive difference!
Overview
We have exciting opportunity for an individual to join our Liverpool FC team as Retail Sales Advisor at our Belfast Store.
We’re looking for individuals who are passionate about customer service and enjoy working as part of a team. In this role you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is to the highest possible standard.
What will you be doing?
- Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
- Till work including processing cash and card payments.
- Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers.
- Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling.
- Stock shrinkage and cash flow controls.
- Supporting in receiving and storing the delivery of large amounts of stock.
Who are we looking for?
To be successful, you must have recent retail store and customer service experience in a customer facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualifications would be advantageous. You will be able to work flexible hours.
Why should you apply?
This role is offering a permanent contract working 16 hours per week on a 5 from 7 days basis, including evenings and weekends. Your main base will be our Belfast store.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
- Location Belfast Retail Store, United Kingdom
#J-18808-Ljbffr
Retail Sales Advisor, Belfast Store employer: Liverpool FC
Contact Detail:
Liverpool FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor, Belfast Store
✨Tip Number 1
Familiarise yourself with Liverpool FC's history and values. Being knowledgeable about the club will not only impress during interviews but also help you connect with customers who are passionate about the team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through role-playing with friends or volunteering, demonstrating your ability to handle various customer interactions can set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others. Retail is all about working together, so highlighting your interpersonal skills will be crucial.
✨Tip Number 4
Be prepared to discuss how you would handle specific retail situations, such as managing stock or dealing with difficult customers. Having clear examples ready will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Retail Sales Advisor, Belfast Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent retail and customer service experience. Use specific examples that demonstrate your skills in customer care, sales management, and teamwork, as these are crucial for the Retail Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your enthusiasm for working with Liverpool FC. Mention any relevant qualifications and how they align with the company's commitment to equality, diversity, and inclusion.
Showcase Your Interpersonal Skills: In your application, emphasise your strong communication and interpersonal skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is key for delivering excellent customer service.
Highlight Flexibility: Since the role requires flexible hours, make sure to mention your availability in your application. This shows that you are willing to work evenings and weekends, which is essential for this position.
How to prepare for a job interview at Liverpool FC
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will demonstrate your commitment to providing an excellent customer experience.
✨Demonstrate Product Knowledge
Research Liverpool FC products and merchandise before the interview. Being able to discuss popular items or recent collections shows that you are proactive and genuinely interested in the role, which can set you apart from other candidates.
✨Highlight Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss your previous experiences in team settings. Share how you contributed to team goals and how you handle conflicts or challenges within a group.
✨Prepare for Common Retail Scenarios
Think about common retail situations, such as handling refunds or upselling products. Prepare responses on how you would approach these scenarios, showcasing your problem-solving skills and ability to maintain a positive customer experience.
