At a Glance
- Tasks: Serve food and drinks to over 45,000 fans on matchdays in a lively environment.
- Company: Join Liverpool FC, a leader in inclusivity and community impact.
- Benefits: Flexible hours, casual work environment, and the chance to be part of exciting events.
- Other info: No experience needed; just bring your enthusiasm and willingness to learn!
- Why this job: Experience the thrill of matchdays while providing top-notch service to passionate fans.
- Qualifications: Friendly attitude, team player, and comfortable in a fast-paced setting.
The predicted salary is between 12 - 15 £ per hour.
What will you be doing?
- Working on our busy concourse kiosks, you’ll help serve over 45,000 fans on matchdays and events, providing fast, friendly service in a high-energy environment.
- This role is perfect for individuals who enjoy working in a fast-paced, hands-on service setting.
- Serve a range of food and drinks from concourse kiosks, including hot drinks, alcoholic beverages, pies, burgers, and snacks.
- Work behind busy counters and bar-style service areas during peak periods.
- Take orders quickly and accurately while delivering great customer service.
- Maintain a fast, efficient service during high-volume matchday demand.
- Keep your area clean, organised, and well-stocked throughout your shift.
- Support your team to ensure smooth and coordinated service.
Average shift length: approximately 6 hours.
Please be aware that this role involves the handling and serving of alcoholic beverages, as well as various food products, including pork.
Who are we looking for?
- Friendly, approachable, and enjoy working with the public.
- Confident in a fast-paced, high-volume environment.
- Comfortable handling food and drinks, including alcohol service.
- Reliable and able to work effectively as part of a team.
- Willing to learn and take on a variety of tasks.
- Experience in hospitality, catering, or customer service is beneficial but not essential.
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code, and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Casual Concourse Food Service Assistants in Liverpool employer: Liverpool FC
At Liverpool FC, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a vital role in creating memorable experiences for our fans. With flexible hours and opportunities for personal growth, you will thrive in a dynamic environment that values diversity and inclusion, ensuring that everyone feels welcome and empowered. Join us in delivering outstanding service on matchdays while being part of a community that champions equality and celebrates the passion of football.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Concourse Food Service Assistants in Liverpool
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Liverpool FC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Concourse Food Service Assistants in Liverpool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Liverpool FC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Liverpool FC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Liverpool FC get a sense of who you are beyond your experience!
How to prepare for a job interview at Liverpool FC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Liverpool FC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
