At a Glance
- Tasks: Engage customers, manage sales, and create an amazing in-store experience.
- Company: Join the Liverpool FC team at our exciting new London store!
- Benefits: Competitive salary, 25 days holiday, and flexible working hours.
- Other info: Apply quickly as positions may fill fast!
- Why this job: Be part of a dynamic team and represent a globally recognised brand.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for an enthusiastic individual to join our Liverpool FC team as a Retail Sales Advisor at our brand-new London store! This is a unique chance to be part of something fresh and ambitious, playing a key role in the continued growth and evolution of LFC Retail.
It’s an incredible time to join us, with our standout collaborations with Adidas and Tommy Hilfiger bringing new energy, style, and global attention to the LFC brand. We’re looking for passionate, customer-focused individuals who love working as part of a team. In this role, you’ll be at the heart of our in‑store experience, ensuring every visitor enjoys the highest possible standard of service and leaves feeling part of the LFC family.
What will you be doing?
- Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
- Till work including processing cash and card payments.
- Gaining and building upon product knowledge to provide advice and guidance on product selection to customers.
- Basic sales management through driving the AVS, UPT and conversion by offering add-on sales and upselling.
- Merchandising/display.
- Stock shrinkage and cash flow controls.
- Supporting in receiving and storing the delivery of large amounts of stock.
Who are we looking for?
To be successful, you must have recent retail store and customer service experience in a customer-facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualification would be advantageous. You will be able to work flexible hours.
Why should you apply?
This position is offering permanent positions working various hours per week on a 5 from 7 day basis. Your main base will be our new London Store. Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8).
Retail Sales Advisor, London Store - London Store in High Barnet employer: Liverpool FC
Joining the Liverpool FC team as a Retail Sales Advisor in our brand-new London store offers an exciting opportunity to be part of a dynamic and passionate environment. With a focus on customer care and teamwork, we provide a supportive work culture that values employee growth through training and development. Enjoy competitive benefits, including 25 days of holiday, and be part of a globally recognised brand that is continuously evolving and making an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor, London Store - London Store in High Barnet
✨Tip Number 1
Get to know the brand! Before your interview, dive into everything LFC. Familiarise yourself with their products, values, and recent collaborations. This will not only impress your interviewers but also help you connect with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in-store and how you'd handle them. Role-playing with a friend can help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Show your passion! When you’re in the interview, let your enthusiasm for retail and customer service shine through. Share personal stories about how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re serious about joining the LFC family. Don’t wait too long, as positions may close early!
We think you need these skills to ace Retail Sales Advisor, London Store - London Store in High Barnet
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about joining the LFC team and contributing to our vibrant store atmosphere.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail and customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the details you need about the role and our amazing team there.
How to prepare for a job interview at Liverpool FC
✨Know Your Product
Before the interview, make sure you brush up on your knowledge of Liverpool FC products and collaborations, especially with Adidas and Tommy Hilfiger. Being able to discuss these items confidently will show your passion for the brand and your readiness to engage customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience where you provided exceptional customer service. Think about times you resolved issues or went above and beyond for a customer. This will demonstrate your ability to create a welcoming atmosphere in the store.
✨Practice Your Sales Techniques
Familiarise yourself with basic sales management concepts like Average Transaction Value (AVS) and Units Per Transaction (UPT). Be ready to discuss how you can drive these metrics through upselling and add-on sales, as this is crucial for the role.
✨Be a Team Player
Since teamwork is key in this role, think of examples that highlight your ability to work well with others. Whether it’s collaborating on merchandising or supporting colleagues during busy periods, showing that you’re a team player will resonate well with the interviewers.
