At a Glance
- Tasks: Ensure a safe and secure environment for match day events while engaging with supporters.
- Company: Join the iconic Liverpool Football Club and be part of a passionate team.
- Benefits: Flexible hours, casual role, and the chance to work at thrilling match day events.
- Other info: Commitment to diversity and inclusion, with opportunities for personal growth.
- Why this job: Be part of the action and help create unforgettable experiences for fans.
- Qualifications: Strong communication skills and a calm approach to conflict management required.
The predicted salary is between 12 - 15 € per hour.
Here at Liverpool Football Club, we are looking for Casual Match Day Stewards to join our team. As part of the recruitment process, shortlisted candidates will be invited to attend a Group Induction & Interview. During the induction, members of our Safety Team will introduce the role, outline key responsibilities, and provide essential information. This will be followed by individual 121 interviews to assess your suitability for the position. Please submit your application for the role to be considered for invitation to a Group Induction & Interview session.
What will you be doing in the role?
- Working as part of a team to provide a safe and secure environment for match day events.
- Ensuring compliance with stadium regulations, keeping spectators safe and informed.
- Responding effectively to any incidents of disorder with a calm and focused approach.
- Offering support and guidance to spectators when needed, ensuring they feel welcome and informed.
- Conducting personal searches of spectators entering the stadium to maintain security.
- Documenting and reporting incidents, ensuring clear and accurate records are kept.
We are looking for people who:
- Have strong communication skills who can confidently engage with supporters, even in challenging situations.
- Can handle conflict calmly and professionally.
- Can write clear reports and possess a basic understanding of conflict management.
- Are over 18, due to the nature of the role.
If you are someone who can bring experience, calm, and a professional approach to this important role, we would love to hear from you.
By applying for the position of Casual Match Day Steward with Liverpool Football Club, please be aware that this role requires the completion of a Level 2 Certificate in Spectator Safety (as per the Sports Grounds Safety Authority), which must be completed within 12 months from the date of your first induction training. By submitting your application, you confirm that you can commit to completing the Level 2 Certificate in Spectator Safety within 12 months from your first induction training. As this qualification is essential for the role, if you are unable to complete it within this timeframe, we may not be able to progress your application.
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Associations Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Location: Liverpool
Casual Match Day Stewards - Liverpool in Clifton employer: Liverpool FC
Liverpool Football Club is an exceptional employer, offering a dynamic and inclusive work environment for Casual Match Day Stewards. With a strong commitment to employee growth, you will receive essential training, including the opportunity to earn a Level 2 Certificate in Spectator Safety, while being part of a team that prioritises safety and community engagement. Join us in creating memorable match day experiences in the heart of Liverpool, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Match Day Stewards - Liverpool in Clifton
✨Tip Number 1
Get to know the role and the club! Research Liverpool FC, their values, and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with supporters, it’s crucial to demonstrate your ability to handle conversations confidently. Try role-playing with friends or family to get comfortable with different scenarios.
✨Tip Number 3
Stay calm under pressure! Think about past experiences where you’ve managed conflict or stressful situations. Be ready to share these examples during your interview to showcase your ability to maintain composure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Liverpool FC family. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Match Day Stewards - Liverpool in Clifton
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for Liverpool FC.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've had to handle conflict or ensure safety, as these are key for the Match Day Steward position.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to outline your skills and experiences, especially those related to communication and safety.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that we receive your details directly and can keep you updated on the next steps in the recruitment process.
How to prepare for a job interview at Liverpool FC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Casual Match Day Steward involves. Familiarise yourself with the key responsibilities like ensuring safety, handling incidents, and supporting spectators. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, think of examples from your past experiences where you've effectively engaged with people, especially in challenging situations. Be ready to discuss how you can keep spectators informed and calm during match days.
✨Prepare for Conflict Scenarios
Expect questions about how you'd handle conflict or disorder. Think through some scenarios and how you would respond calmly and professionally. This will demonstrate your ability to manage difficult situations, which is key for a steward.
✨Highlight Your Commitment to Safety
Make it clear that you understand the importance of safety in a stadium environment. Discuss any relevant training or certifications you have, and express your willingness to complete the Level 2 Certificate in Spectator Safety within the required timeframe. This shows your dedication to the role and the club's values.
