Casual Hospitality Assistants
Casual Hospitality Assistants

Casual Hospitality Assistants

Full-Time No home office possible
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At a Glance

  • Tasks: Join our Hospitality Team to deliver exceptional service on match days and events.
  • Company: Liverpool FC is a renowned football club committed to equality, diversity, and community impact.
  • Benefits: Enjoy flexible hours, including evenings and weekends, in a casual work environment.
  • Why this job: Be part of an iconic team at Anfield Stadium and create memorable guest experiences.
  • Qualifications: Previous hospitality experience in a fast-paced customer service environment is required.
  • Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.

Job Introduction

Here at Liverpool Football Club, we have opportunities to join our casual Hospitality Team on match days and events. You will play a crucial role in delivering exceptional service within our hospitality lounges around the iconic Anfield Stadium.

Who are we looking for?

We are looking for individuals with proven hospitality experience to join our team. You will have previous experience working within a customer service, fast-paced environment. If you’re committed to creating exceptional guest experiences, we’d love to hear from you.

What will you be doing?

  • Provide a warm and inviting experience to all guests.
  • Maintain high standards of dining while delivering excellent customer service.
  • Take food and drink orders as applicable, ensuring prompt and accurate service.
  • Handle requests and queries with professionalism.
  • Complete any extra tasks as requested by a Supervisor.

Why should you apply?

This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Location: LiverpoolClosing Date: 2025-03-23

Casual Hospitality Assistants employer: Liverpool FC

At Liverpool Football Club, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a member of our casual Hospitality Team at the iconic Anfield Stadium, you'll enjoy flexible hours while contributing to unforgettable match day experiences. We are dedicated to your growth and development, ensuring that every team member feels valued and empowered to make a positive impact in our community.
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Contact Detail:

Liverpool FC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Hospitality Assistants

✨Tip Number 1

Familiarize yourself with Liverpool Football Club's values and commitment to diversity and inclusion. This will help you align your personal values with the club's mission during any conversations or interviews.

✨Tip Number 2

Highlight your previous hospitality experience by preparing specific examples of how you've delivered exceptional customer service in fast-paced environments. This will demonstrate your ability to thrive in similar situations at Anfield.

✨Tip Number 3

Research the types of events and match days that take place at Anfield. Understanding the atmosphere and expectations can help you tailor your approach and show your enthusiasm for being part of the team.

✨Tip Number 4

Network with current or former employees of Liverpool FC if possible. They can provide valuable insights into the work culture and what it takes to succeed in the hospitality team, giving you an edge in your application.

We think you need these skills to ace Casual Hospitality Assistants

Customer Service Skills
Hospitality Experience
Communication Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment
Teamwork
Problem-Solving Skills
Flexibility
Time Management
Positive Attitude
Professionalism
Adaptability
Multitasking

Some tips for your application 🫡

Highlight Your Experience: Make sure to emphasize your previous hospitality and customer service experience in your application. Use specific examples that demonstrate your ability to thrive in fast-paced environments.

Showcase Your Commitment to Service: In your cover letter, express your dedication to providing exceptional guest experiences. Mention any relevant skills or training that align with the role's requirements.

Tailor Your CV: Customize your CV to reflect the key responsibilities mentioned in the job description. Highlight any relevant roles where you maintained high standards of service and handled customer queries professionally.

Express Enthusiasm for Inclusivity: Since Liverpool FC values diversity and inclusion, include a statement in your application about your commitment to these principles and how you can contribute to a positive and inclusive environment.

How to prepare for a job interview at Liverpool FC

✨Show Your Hospitality Experience

Be ready to discuss your previous roles in hospitality and customer service. Highlight specific examples where you went above and beyond to create exceptional guest experiences.

✨Demonstrate Your Ability to Work in a Fast-Paced Environment

Prepare to share instances where you successfully managed multiple tasks under pressure. This will show that you can thrive during busy match days and events.

✨Emphasize Your Communication Skills

Effective communication is key in hospitality. Be prepared to explain how you handle requests and queries professionally, ensuring guests feel valued and heard.

✨Align with the Club's Values

Familiarize yourself with Liverpool FC's commitment to equality, diversity, and inclusion. Express your enthusiasm for these values and how you can contribute to creating an inclusive environment.

Casual Hospitality Assistants
Liverpool FC
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