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- Tasks: Manage client accounts and support ticket sales for major live events in Liverpool.
- Company: Join the award-winning Liverpool Experience Campus, a hub for entertainment and sports.
- Benefits: Enjoy enhanced holidays, premium healthcare, and a supportive wellbeing strategy.
- Why this job: Be part of exciting events and make a real impact in the entertainment industry.
- Qualifications: Experience in ticketing or events, strong communication, and organisational skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, The Liverpool Experience Campus and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions to business gatherings and exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
The M&S Bank Arena Ticketing team are looking to hire a Client Account Manager - Entertainment and Sports. We are seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool.
Company Benefits:
- An enhanced holiday scheme which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards:
- Disability Confident Employer
- Sunflower Friendly Business
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan - last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role:
In this role, you will build and maintain strong relationships across our internal teams and work closely with some of the industry’s leading promoters. You will act as a trusted partner, using data insights and strategic thinking to support ticket sales performance and maximise commercial success for both promoters and the Arena.
Key Responsibilities:
- Set up and manage events within the ticketing system accurately and efficiently
- Monitor and manage ticket inventory on a day-to-day basis
- Analyse sales data to identify opportunities to optimise performance
- Collaborate with internal teams and external promoters to maximise attendance and revenue
About You:
- Experienced in a ticketed venue, events environment, or similar role
- Highly organised with the ability to manage multiple priorities in a fast-paced setting
- Proactive, detail-oriented, and solutions-focused
- Strong communication and relationship-building skills
- Commercially aware with a passion for live events
If you have the drive, ambition, and enthusiasm to contribute to the continued success of one of the UK’s leading entertainment venues, we would love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: Friday 17 April 2026
Interview Date: Date TBC
Equality, Diversity & Inclusion:
Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, is treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Client Account Manager - Entertainment and Sports - Liverpool in Upton employer: Liverpool Experience Campus
Contact Detail:
Liverpool Experience Campus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - Entertainment and Sports - Liverpool in Upton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the entertainment and sports industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Client Account Manager role!
✨Tip Number 2
Show your passion for live events! When you get the chance to chat with hiring managers or during interviews, share your enthusiasm for concerts and events. Talk about your favourite experiences and how they inspire you to contribute to the success of venues like the M&S Bank Arena.
✨Tip Number 3
Prepare for those interviews! Research the Liverpool Experience Campus and their recent events. Be ready to discuss how your skills can help them maximise ticket sales and enhance customer experiences. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Liverpool Experience Campus team. Don’t wait too long; get your application in before the closing date!
We think you need these skills to ace Client Account Manager - Entertainment and Sports - Liverpool in Upton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in ticketed venues or events, and show us how your skills align with what we're looking for.
Show Your Passion: We want to see your enthusiasm for live events! Share any relevant experiences or projects that demonstrate your love for the entertainment and sports industry. Let your personality shine through!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Liverpool Experience Campus.
How to prepare for a job interview at Liverpool Experience Campus
✨Know Your Venue
Before the interview, make sure you research the Liverpool Experience Campus and its events. Familiarise yourself with their recent shows and ticketing strategies. This will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Showcase Your Relationship-Building Skills
As a Client Account Manager, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully built partnerships or resolved conflicts. This will demonstrate your ability to collaborate effectively with internal teams and external promoters.
✨Be Data-Driven
Since the role involves analysing sales data, come prepared to discuss how you've used data insights in previous roles to optimise performance. Think of specific metrics you've tracked and how they influenced your decisions. This will highlight your commercial awareness and strategic thinking.
✨Demonstrate Your Passion for Live Events
Express your enthusiasm for the entertainment and sports industry during the interview. Share any personal experiences attending events or working in similar environments. This passion will resonate with the interviewers and show that you're not just looking for a job, but a chance to be part of something extraordinary.