Ticket Quarter Marketing Account Manager in Liverpool

Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.

Do you love live events, exciting experiences and creating campaigns that get people talking? We’re looking for a talented Marketing Account Manager to join the team at Ticket Quarter, Liverpool Experience Campus. In this role, you’ll help shape the marketing behind some of the region’s (and nation’s!) most exciting events, venues and attractions, as well as championing Ticket Quarter’s own brand and services. If you enjoy building relationships, developing impactful campaigns and juggling a varied workload in an exciting environment, this could be the perfect next step.

Company Benefits

• An enhanced holiday scheme which increases with length of service.
• An excellent pension scheme is available.
• Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
• Enhanced maternity, paternity and adoption leave schemes.
• An excellent occupational sick pay scheme.
• Free onsite parking right in the heart of the city centre.
• Employee Reward Platform.
• A dedicated wellbeing strategy to support staff when at work.
• 25 Qualified Mental Health First Aiders on site.

Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards:

• Disability Confident Employer
• Sunflower Friendly Business
• Member of the Fair Employment Charter
• Real Living Wage employer
• Social value impact plan – last year we contributed over £6.4m
• Green Meeting’s Gold Standard
• Sustainability Strategy
• Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
• Carbon Neutral Campus
• Accessibility Strategy
• AccessAble Guide

We’re after someone who’s passionate about marketing, confident working with clients and excited by the world of live events. Candidates should have a strong background in marketing, particularly brand awareness and campaign delivery, experience influencing stakeholders and presenting ideas with impact. Experience in both B2B and consumer marketing would be beneficial. Client management experience and excellent communication written and verbal skills are essential. You will need to be knowledgeable about digital marketing and have excellent time management and organisational skills.

Main Duties of this Role

As our Marketing Account Manager, you’ll take the lead on delivering high quality marketing support for Ticket Quarter’s clients. Your day to day will include:

• Leading marketing plans and campaigns for events, attractions and venues across our client portfolio.
• Building strong client relationships – understanding their goals and helping them maximise their marketing opportunities.
• Developing strategies to grow client loyalty, generate leads and increase regional and national reach.
• Managing and growing our social media channels, working closely with the Digital Marketing Manager on organic and paid activity.
• Driving brand awareness, both for Ticket Quarter and for clients, through creative and targeted marketing.
• Monitoring performance and providing ROI analysis to ensure campaigns continually improve.
• Representing Ticket Quarter at client meetings and networking events.

If you have drive, passion, ambition and wish to play a part in Liverpool Experience Campus’ continuing success story this could be just the job for you!

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Equality, Diversity and Inclusion

Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.