At a Glance
- Tasks: Manage client accounts and support ticket sales for major live events in Liverpool.
- Company: Join the award-winning Liverpool Experience Campus, a hub for entertainment and sports.
- Benefits: Enjoy enhanced holidays, premium healthcare, and a supportive wellbeing strategy.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of exciting events and make a real impact in the entertainment industry.
- Qualifications: Experience in ticketing or events, strong communication skills, and a passion for live shows.
The predicted salary is between 30000 - 40000 £ per year.
Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, The Liverpool Experience Campus and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
The M&S Bank Arena Ticketing team are looking to hire a Client Account Manager - Entertainment and Sports. We are seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool.
Company Benefits:
- An enhanced holiday scheme which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards:
- Disability Confident Employer
- Sunflower Friendly Business
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan - last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role:
In this role, you will build and maintain strong relationships across our internal teams and work closely with some of the industry’s leading promoters. You will act as a trusted partner, using data insights and strategic thinking to support ticket sales performance and maximise commercial success for both promoters and the Arena.
Key Responsibilities:
- Set up and manage events within the ticketing system accurately and efficiently
- Monitor and manage ticket inventory on a day-to-day basis
- Analyse sales data to identify opportunities to optimise performance
- Collaborate with internal teams and external promoters to maximise attendance and revenue
About You:
- Experienced in a ticketed venue, events environment, or similar role
- Highly organised with the ability to manage multiple priorities in a fast-paced setting
- Proactive, detail-oriented, and solutions-focused
- Strong communication and relationship-building skills
- Commercially aware with a passion for live events
If you have the drive, ambition, and enthusiasm to contribute to the continued success of one of the UK’s leading entertainment venues, we would love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: Friday 17 April 2026
Interview Date: Date TBC
Equality, Diversity & Inclusion:
Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Client Account Manager - Entertainment and Sports - Liverpool in Knowsley employer: Liverpool Experience Campus
At Liverpool Experience Campus, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and community engagement. Our comprehensive benefits package, including enhanced holiday schemes, premium healthcare, and a dedicated wellbeing strategy, ensures our team feels valued and supported. As a Social Value and Engagement Coordinator, you'll have the unique opportunity to drive meaningful change in the heart of Liverpool, collaborating with diverse stakeholders and contributing to impactful initiatives that resonate throughout the community.
Contact Details:
Liverpool Experience Campus Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager - Entertainment and Sports - Liverpool in Knowsley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the entertainment and sports industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Client Account Manager role!
✨Tip Number 2
Show your passion for live events! When you get the chance to chat with someone from the M&S Bank Arena or similar venues, let your enthusiasm shine through. Share your experiences and ideas about how to enhance ticket sales and audience engagement – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the venue and its events. Familiarise yourself with their past shows and current ticketing strategies. This will not only impress your interviewers but also show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Client Account Manager - Entertainment and Sports - Liverpool in Knowsley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in ticketed venues or events, and show us how your skills align with what we're looking for.
Show Your Passion:We want to see your enthusiasm for live events! Share any relevant experiences or projects that demonstrate your love for the entertainment and sports industry. Let your personality shine through!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your strengths.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Liverpool Experience Campus.
How to prepare for a job interview at Liverpool Experience Campus
✨Know Your Venue
Before the interview, make sure you research the Liverpool Experience Campus and its events. Familiarise yourself with their recent shows and ticketing strategies. This will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Showcase Your Relationship-Building Skills
As a Client Account Manager, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully built partnerships or resolved conflicts. This will demonstrate your ability to collaborate effectively with internal teams and external promoters.
✨Be Data-Savvy
Since the role involves analysing sales data, brush up on your data analysis skills. Be ready to discuss how you've used data insights in previous roles to optimise performance. This will highlight your commercial awareness and solutions-focused mindset.
✨Prepare for Fast-Paced Scenarios
The job requires managing multiple priorities in a fast-paced environment. Think of specific instances where you've thrived under pressure. Share these stories during the interview to illustrate your organisational skills and proactive approach.
