At a Glance
- Tasks: Lead security operations for high-profile events and ensure a safe experience for all visitors.
- Company: Award-winning Liverpool Experience Campus, home to iconic venues and events.
- Benefits: Enhanced holiday scheme, premium healthcare, excellent pension, and employee wellbeing support.
- Other info: Join a diverse team committed to inclusivity and sustainability.
- Why this job: Make a real impact in a dynamic environment with diverse events and a strong community focus.
- Qualifications: Experience in venue security management and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
At Liverpool Experience Campus, we create unforgettable experiences, and we’re looking for a Head of Security to take the lead in keeping them safe. Our award-winning waterfront events campus – home to the M&S Bank Arena, Exhibition Centre and Convention Centre – welcomes over a million visitors each year for an exciting mix of international, national, and regional events. From major televised productions and political conferences to global association gatherings, arena shows, and public exhibitions, this is a unique opportunity to lead security operations across a diverse, high-profile, and dynamic portfolio.
Company Benefits
- An enhanced holiday scheme which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards:
- Disability Confident Employer
- Sunflower Friendly Business
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan – last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role
As Head of Security, you will lead the strategic and operational delivery of security across Liverpool Experience Campus. Reporting to the Director – Operations and Venue Management, you will be responsible for both daily security event and campus operations and bespoke planning for major live events. Key responsibilities include:
- Managing the group-wide security function, ensuring a safe and welcoming experience across all venues.
- Leading a team of internal managers and outsourced providers, delivering professional, risk-based security and stewarding aligned to event profiles.
- Planning for and overseeing security delivery for events of varying scale – from international delegations and televised events to large-scale exhibitions, concerts, and national conferences.
- Acting as Incident Manager for high-profile events and working closely with emergency services, local authorities, and partner organisations.
- Maintaining and reviewing security protocols, emergency procedures, risk assessments and deployment models to always ensure compliance and readiness.
- Managing contracts, budgets, and performance standards for key security-related services (including control room operations, screening, ingress / egress, CCTV, and alarms).
- Driving continuous improvement through innovation, customer service focus, and strong leadership.
About You
We are looking for an experienced operational leader who can manage high-footfall environments with confidence and clarity. You will have:
- A strong background in managing venue or event security operations – ideally across both day-to-day and major event contexts.
- Experience of building and managing strong external relationships with key stakeholders across the region and the industry.
- Strong people management skills with the ability to motivate teams and maintain exacting standards.
- Proven contract management experience, including performance monitoring and compliance.
- A calm, solution-focused mindset with the ability to manage critical incidents and complex operational challenges.
- In-depth knowledge and understanding of UK security legislation, national protocols, and industry best practice, with the ability to apply this at an organisational level.
Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 26 April 2026 Interview Date: Date TBC
Equality, Diversity and Inclusion
Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Head of Security - Liverpool in Crosby employer: Liverpool Experience Campus
At Liverpool Experience Campus, we pride ourselves on being an award-winning venue that prioritises the wellbeing and development of our staff. With a strong focus on employee recognition, enhanced benefits, and a commitment to inclusivity, we offer a dynamic work environment where you can lead security operations for high-profile events while contributing to our sustainability and social impact initiatives. Join us in making a difference in a vibrant city centre location, surrounded by a supportive team dedicated to creating unforgettable experiences.
Contact Details:
Liverpool Experience Campus Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Security - Liverpool in Crosby
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who have experience with large venues or events. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Liverpool Experience Campus and its events. Show us you’re passionate about creating safe experiences and that you understand the unique challenges of managing security in high-footfall environments.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows us you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the time to engage directly with us, and it shows you’re serious about joining the Liverpool Experience Campus team!
We think you need these skills to ace Head of Security - Liverpool in Crosby
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for security and event management shine through. We want to see how much you care about creating safe experiences for our visitors!
Tailor Your CV:Make sure your CV highlights relevant experience in managing security operations, especially in high-footfall environments. We love seeing how your background aligns with the role of Head of Security.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Liverpool Experience Campus
✨Know Your Security Protocols
Familiarise yourself with the latest UK security legislation and best practices. Be ready to discuss how you would apply these in a high-footfall environment, especially during major events.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to motivate staff and maintain high standards, especially in stressful situations.
✨Understand the Venue's Unique Challenges
Research Liverpool Experience Campus and its events. Think about the specific security challenges they might face and be prepared to suggest innovative solutions tailored to their needs.
✨Build Relationships with Stakeholders
Be ready to discuss your experience in managing relationships with external partners and emergency services. Emphasise your communication skills and how you can foster collaboration for successful event security.
