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- Tasks: Manage client accounts and support ticket sales for major live events in Liverpool.
- Company: Join the award-winning Liverpool Experience Campus, a hub for entertainment and sports.
- Benefits: Enjoy enhanced holidays, premium healthcare, and a supportive wellbeing strategy.
- Why this job: Be part of exciting events and make a real impact in the entertainment industry.
- Qualifications: Experience in ticketing or events, strong communication skills, and a passion for live shows.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Liverpool Experience Campus operates the city's waterfront event campus – the interconnected M&S Bank Arena, The Liverpool Experience Campus and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions to business gatherings and exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
The M&S Bank Arena Ticketing team are looking to hire a Client Account Manager - Entertainment and Sports. We are seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool.
Company Benefits:
- An enhanced holiday scheme which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things The Liverpool Experience Campus have achieved / continue to work towards:
- Disability Confident Employer
- Sunflower Friendly Business
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan - last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – in the grounds of our campus, we have 3 beehives
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role:
In this role, you will build and maintain strong relationships across our internal teams and work closely with some of the industry’s leading promoters. You will act as a trusted partner, using data insights and strategic thinking to support ticket sales performance and maximise commercial success for both promoters and the Arena.
Key Responsibilities:
- Set up and manage events within the ticketing system accurately and efficiently
- Monitor and manage ticket inventory on a day-to-day basis
- Analyse sales data to identify opportunities to optimise performance
- Collaborate with internal teams and external promoters to maximise attendance and revenue
About You:
- Experienced in a ticketed venue, events environment, or similar role
- Highly organised with the ability to manage multiple priorities in a fast-paced setting
- Proactive, detail-oriented, and solutions-focused
- Strong communication and relationship-building skills
- Commercially aware with a passion for live events
If you have the drive, ambition, and enthusiasm to contribute to the continued success of one of the UK’s leading entertainment venues, we would love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: Friday 17 April 2026
Interview Date: Date TBC
Equality, Diversity & Inclusion: Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, is treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Client Account Manager - Entertainment and Sports - Liverpool in Bootle employer: Liverpool Experience Campus
Contact Detail:
Liverpool Experience Campus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager - Entertainment and Sports - Liverpool in Bootle
✨Tip Number 1
Network like a pro! Get out there and connect with people in the entertainment and sports industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might help you land that Client Account Manager role!
✨Tip Number 2
Show your passion for live events! When you get the chance to chat with someone from the M&S Bank Arena or similar venues, let your enthusiasm shine through. Share your experiences and ideas about how to enhance ticket sales and audience engagement – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the venue and its events. Familiarise yourself with their past shows and current ticketing strategies. This will not only impress your interviewers but also show that you’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our job postings for any new opportunities that pop up – we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Client Account Manager - Entertainment and Sports - Liverpool in Bootle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your experience in ticketed venues or events, and show us how your skills align with what we're looking for.
Show Your Passion: We want to see your enthusiasm for live events! Share any relevant experiences or projects that demonstrate your love for the entertainment and sports industry. Let your personality shine through!
Be Detail-Oriented: Since this role involves managing events and ticket inventory, attention to detail is key. Double-check your application for any typos or errors before hitting send. We appreciate a polished submission!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application as soon as possible. Don’t wait too long – we might close the vacancy early!
How to prepare for a job interview at Liverpool Experience Campus
✨Know Your Venue
Before the interview, do your homework on the M&S Bank Arena and Liverpool Experience Campus. Familiarise yourself with their recent events, ticketing strategies, and any partnerships they have. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Data Skills
As a Client Account Manager, you'll need to analyse sales data. Be prepared to discuss your experience with data analysis and how you've used insights to drive ticket sales or improve event performance in previous roles. Bring examples that highlight your analytical skills.
✨Demonstrate Relationship Building
Strong communication and relationship-building skills are key for this role. Think of specific instances where you've successfully collaborated with internal teams or external partners. Share these stories during your interview to illustrate your ability to foster strong working relationships.
✨Be Proactive and Solutions-Focused
The job requires a proactive approach to managing multiple priorities. Prepare to discuss how you've tackled challenges in fast-paced environments before. Highlight your problem-solving skills and provide examples of how you've turned potential issues into opportunities.