Graduate Technical Professional in Liverpool

Job Introduction

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Ready to launch your career and make a real impact? Join our Graduate Technical Professional Programme and gain hands-on experience, professional qualifications, and the skills to shape the future of Liverpool. We are looking for 7 ambitious graduates to join our ICT & Digital Team.

The role:

• The Graduate Technical Professional role will develop knowledge and skills through structured learning and a training programme to aid growth and development.
• During your Graduate Technical Professional you will offer 2nd line support with specific technical capability, maintaining service operation and security.
• In the role you will offer resolution of incidents, assist impact evaluation of major incidents and support service in the instance of disaster recovery.
• The role will require you to support analysis of tasks for business service operations and projects.
• Following instruction, you will take ownership of incidents/requests assigned via our online reporting system.
• You will also support the installation for a specific technical area of expertise including call emergency support where required.
• You will develop experience in one or more ICT components (server, network, database, applications) and you will be developed to progress to ICT Technical Professional.

This role is fixed term for the purpose of completing the Level 4 Associate Project Manager apprenticeship and will end 24 months after you start with us.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

• Closing date: midnight on Thursday, 24th September 2026
• Shortlisting date: Thursday, 1st October 2026
• Assessment date: Thursday, 8th October 2026
• Further shortlisting date: Friday, 9th October 2026
• Interview date: Thursday, 15th October 2026
• Interview type: Face to Face

At the assessment centre, you'll get an insight into the department, learn about the opportunities available, and meet the managers from each service area. It's a great opportunity to explore potential career paths, ask questions, and see how you can make a difference at Liverpool City Council.

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact Dave Beckett - dave.beckett@liverpool.gov.uk

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship.