At a Glance
- Tasks: Lead daily operations of the Merseyrail Concession and oversee the wider rail network.
- Company: Join the Liverpool City Region Combined Authority, a hub of innovation and culture.
- Benefits: Enjoy flexible working, generous holidays, free travel, and professional development opportunities.
- Why this job: Make a real impact on transport for 1.6 million residents in a vibrant city.
- Qualifications: Experience in senior rail management and strong stakeholder relationship skills required.
- Other info: Guaranteed interview scheme for underrepresented candidates; commitment to diversity and inclusion.
The predicted salary is between 49000 - 58000 £ per year.
Join to apply for the Rail Operations Manager role at Liverpool City Region Combined Authority.
Location: No 1 Mann Island, Liverpool
Contract: Permanent
Working Pattern: Full Time
Hours: 35 hours per week
Closing Date: 03/07/2025 at 16:00
Salary: £57,472-£68,222
About The Role
This is a pivotal time for the Liverpool City Region in relation to transport, our ambition is to deliver a modern, integrated and publicly controlled public transport system. Our Rail Operations Manager will manage the day-to-day operational performance of the Merseyrail Concession as well as full operational oversight and influence of performance of the wider rail network across the Liverpool City Region.
About The Person
This is a perfect opportunity for someone who has experience of leading and managing a specialist rail team. You will oversee the management and day-to-day operation as well as building and maintaining relationships with a wide range of stakeholders, including operators at a senior level. You will have rail industry service delivery experience to ensure the railway network is resilient and able to respond to challenges and opportunities that always puts the customer first. It is essential that you already have a good understanding of the transport network on Merseyside as you lead a team alongside the Bus Operations Manager to ensure delivery of services within a multi-modal integrated network. Finally, like us, you will have a passionate commitment for the Liverpool City Region and its 1.6 million residents and as the successful candidate you will demonstrate our three key behaviours of LCR First, Action Focus and Respect.
If you think you match the job description, and our values then click on the link to apply. Please ensure that you provide clear examples and evidence in your personal statement of how you meet the below essential criteria. The information you provide in your personal statement will be used for shortlisting.
- Experience at a senior management level in the heavy rail industry supported by technical practical experience from that sector.
- Proven record of service delivery in the rail industry.
- Demonstrable experience of developing relationships with and leveraging influence with Stakeholders/Partners at a senior level.
About The Organisation
The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year. The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.
Staff Benefits
- Local Government Pension Scheme contributions between 5.5% and 12.5%
- Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
- Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
- Flexible and hybrid working
- 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
- Automatic enrolment to our Westfield Health Programme
- Corporate discounts at council-owned gyms
- Bike to Work Scheme
- Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning
Equality, Diversity & Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities. To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your personal statement how you meet all the key essential criteria listed above, and highlight how you meet the remaining essential criteria outlined in the person specification within your CV. Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position.
How to apply
Please apply online via the link provided. Please note, CV applications will only be accepted alongside a completed personal and monitoring information online application form.
Rail Operations Manager employer: Liverpool City Region Combined Authority
Contact Detail:
Liverpool City Region Combined Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Operations Manager
✨Tip Number 1
Familiarise yourself with the Liverpool City Region's transport network. Understanding the local rail services and how they integrate with other modes of transport will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the rail industry, especially those connected to the Liverpool City Region. Attend industry events or join relevant online forums to build relationships that could help you gain insights and potentially a referral.
✨Tip Number 3
Prepare to discuss your experience in service delivery within the rail sector. Be ready to share specific examples of how you've successfully managed operations and improved performance in previous roles.
✨Tip Number 4
Demonstrate your commitment to the values of the Liverpool City Region Combined Authority. Research their initiatives and be prepared to articulate how your personal values align with theirs during the interview process.
We think you need these skills to ace Rail Operations Manager
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Rail Operations Manager position. Highlight your relevant experience in managing rail operations and service delivery.
Tailor Your Personal Statement: In your personal statement, provide clear examples that demonstrate how you meet the essential criteria listed in the job description. Use specific instances from your past roles to showcase your skills in stakeholder management and operational oversight.
Highlight Relevant Experience: Emphasise your senior management experience in the heavy rail industry. Detail your achievements in service delivery and how you've successfully built relationships with stakeholders at a senior level.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Liverpool City Region Combined Authority
✨Know Your Rail Industry
Make sure you have a solid understanding of the rail industry, especially in relation to the Liverpool City Region. Brush up on recent developments, challenges, and opportunities within the sector to demonstrate your expertise during the interview.
✨Showcase Your Leadership Skills
Prepare specific examples that highlight your experience in leading and managing teams. Discuss how you've successfully overseen operations and improved performance in previous roles, as this is crucial for the Rail Operations Manager position.
✨Build Relationships
Be ready to talk about your experience in developing relationships with stakeholders at a senior level. Share examples of how you've influenced decisions and collaborated with partners to achieve common goals in the rail sector.
✨Align with Their Values
Familiarise yourself with the values of the Liverpool City Region Combined Authority, such as LCR First, Action Focus, and Respect. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of serving the community.