Transport Operations Technical Officer in Liverpool

To help make Liverpool City region the best place to grow up, grow a family, and grow a business – where no-one is left behind

• Employer: Liverpool City Region Combined Authority
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 35 hours per week.
• DBS Check: No
• Closing Date: 23/10/2026 at 23:59
• Reference: PL/26/346781

About the Role

This role supports the back-office financial functions of the Transport Performance team, ensuring the accurate and timely payment of operators who provide service contracts.

You will analyse financial and performance data, applying due diligence to ensure that payments and decisions represent value for money. You will also help ensure that procedures reflect audit recommendations.

Working closely with colleagues across the Transport Performance team, you will monitor operators’ compliance with contractual requirements, helping to address performance issues and ensuring that any applicable financial penalties are correctly applied through the operator payment process.

You will develop a sound understanding of contract conditions and how they relate to the team’s financial and performance responsibilities. You will also support the review of contractual conditions to ensure they remain aligned with current procedures and working practices.

The role will also involve acting as a key point of contact between the Transport Performance team’s financial functions and internal and external stakeholders, helping to ensure effective communication and the smooth operation of financial processes.

About the person

The sucessful candidate will have experience in Bus/Transport operator contract payments for supported services with the use of the EP Morris ICT system.

You will understand the function of ensuring that payments are accurate, paid in a timely manner and in accordance with the conditions of contract and associated financial procedures.

You will have previous experience with assisting in monitoring the performance of Bus/Transport providers in a positive, customer focussed manner. Bringing to attention with relevant members of the Transport Performance Team when performance falls below standard so that appropriate and corrective action can be taken.

You can demonstrate knowledge of entering various One-Off Costs into the EP Morris system such as emergency revenue, service credit penalties and one-off contract adjustments to be offset against the operator contract payments. Ensuring that the costs entered are accurate and that relevant financial procedures have been followed

You will have a developed understanding of the Conditions of Contract for bus supported services and have assisted in the review of the conditions to ensure that they are fit for purpose and reflect a more commercial approach to service delivery.

About the organisation

T he Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background,are care experienced (whether through foster care, residential care, supported living, kinship care, live-in care, home care or adoption),are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit https://www.gov.uk/skilled-worker-visa

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