At a Glance
- Tasks: Lead teams to enhance transport performance across the vibrant Liverpool City Region.
- Company: Join the Liverpool City Region Combined Authority, a forward-thinking local government.
- Benefits: Enjoy generous holidays, free travel, flexible working, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Strong leadership and communication skills with a focus on safety and customer service.
The predicted salary is between 36569 - 42978 € per year.
Employer: Liverpool City Region Combined Authority
Salary: £36,569- £42,978 plus additional allowances
Contract: Permanent
Location: 1 Mann Island
Working Pattern: Full Time
Hours: 35 hours
Reference: PL/26/335216
Closing Date: 05/05/2026 at 23:59
About the Role
As Transport Network Performance Team Leader, you will lead and support operational teams to deliver high-quality transport performance activity across the Liverpool City Region. You will oversee day-to-day operations, staff performance and training, and respond to network disruption and incidents. You will work closely with internal and external stakeholders and support key transport initiatives. You will provide out-of-hours operational cover, and champion continuous improvement to ensure a professional, agile, and customer‑focused service.
About the Person
You will be a confident, adaptable leader with strong organisational and communication skills, able to lead teams effectively in a fast‑paced operational environment. You will be calm under pressure and solutions‑focused, you’ll be committed to safety, quality, and customer service, with a professional and supportive approach to developing others.
Key Essential Criteria
- Operational leadership and people management – Leading, supporting, and developing field‑based teams to deliver high‑quality transport performance work safely and effectively.
- Service delivery and stakeholder support – Ensuring client requirements are met through effective planning, data delivery, incident response, and collaboration with internal and external partners.
- Compliance and continuous improvement – Maintaining strong health & safety, risk and operational standards while driving improvements in systems, processes, and performance.
Staff Benefits
- Local Government Pension Scheme contributions between 5.5% and 12.5%
- Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
- Free travel around Liverpool City Region with an All‑Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
- Flexible and hybrid working
- 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
- Automatic enrolment to Westfield Health Programme
- Corporate discounts at council‑owned gyms
- Bike to Work Scheme
- Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non‑job‑related learning
Equality, Diversity & Inclusion
We offer a guaranteed interview scheme for candidates who have declared that they have a disability, are from a Black, Asian or Minority Ethnic background, are care experienced (whether through foster care, residential care, supported living, kinship care, live‑in care, home care or adoption), are a member of a reservist or have close family links to a member of the Armed Forces as we are under‑represented by people from these communities. To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above. Applications that do not include this evidence will not be considered under the guaranteed interview schemes.
The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position.
Transport Network Performance Team Leader in Liverpool employer: Liverpool City Region Combined Authority
The Liverpool City Region Combined Authority is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With generous benefits such as flexible working arrangements, extensive holiday entitlement, and opportunities for continuous learning, employees are empowered to thrive both personally and professionally while contributing to the vibrant transport network of the Liverpool City Region.
Contact Detail:
Liverpool City Region Combined Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Network Performance Team Leader in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational leadership and stakeholder management. Think about real-life examples from your experience that showcase your skills. We all know that confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight how you've successfully led teams through challenges or changes. Employers love candidates who can stay calm under pressure and find solutions, so make sure to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are committed to safety, quality, and customer service. Let’s get you on board!
We think you need these skills to ace Transport Network Performance Team Leader in Liverpool
Some tips for your application 🫡
Show Off Your Leadership Skills:As a Transport Network Performance Team Leader, we want to see how you can lead and support teams. Make sure to highlight your experience in operational leadership and people management in your application. Share specific examples of how you've developed teams and delivered high-quality performance.
Tailor Your Application:Don’t just send a generic application! We’re looking for candidates who can meet our key essential criteria. Take the time to align your skills and experiences with what we’ve outlined in the job description. This shows us you’re genuinely interested in the role and understand what it entails.
Be Solutions-Focused:In your application, demonstrate your ability to stay calm under pressure and provide solutions during network disruptions. We love candidates who can think on their feet, so share any relevant experiences where you’ve successfully managed incidents or improved processes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Liverpool City Region Combined Authority
✨Know Your Stuff
Make sure you understand the key responsibilities of the Transport Network Performance Team Leader role. Familiarise yourself with operational leadership, stakeholder support, and compliance standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or managed projects. Highlight how you’ve developed others and improved performance. This is crucial for demonstrating your ability to lead in a fast-paced environment.
✨Be Solutions-Focused
Think about challenges you've faced in previous roles and how you resolved them. The interviewers will be looking for your ability to stay calm under pressure and find effective solutions, so come ready with specific examples that showcase your problem-solving skills.
✨Engage with Stakeholders
Since this role involves working closely with internal and external stakeholders, prepare to discuss how you've successfully collaborated with different parties in the past. Show that you can communicate effectively and build strong relationships, which is key to delivering high-quality transport performance.
