Digital Governance Officer

Step into a pivotal position as our Digital Governance Officer – where your expertise will help shape the future of digital services across the Liverpool City Region. Reporting directly to the Digital Governance and Compliance Manager, you\’ll be part of the driving force behind establishing and embedding robust governance practices throughout our Digital service area.

In this wide-ranging role, you\’ll lead and inspire a team of two Digital Governance Assistants, championing best practices and supporting colleagues across Digital Services; deliver insightful management information to the Digital Services leadership team, empowering smarter, data-driven decisions; collaborate closely with the Digital Contracts Manager to ensure our software licenses, contracts, and domain registrations are fully optimised and always compliant; play a key part in risk mitigation – assisting with audits, appraising policies, and ensuring we\’re always ahead of the curve on compliance; and review and approve operational service change requests within our IT service management system, making sure every change supports our strategic goals.

This is your opportunity to make a real impact – promoting a culture of excellence, supporting innovation, and helping to deliver digital services that make a difference for our community.

About the person

We\’re looking for a Digital Governance Officer who is a proactive team player with a genuine desire to work collaboratively and deliver excellent IT services across the Liverpool City Region Combined Authority. Organised and detail-oriented, you\’re able to manage time effectively, meet deadlines, and keep track of complex digital assets and contracts. You\’ll be a clear communicator – someone who can engage confidently with colleagues, suppliers, and partners at all levels, both verbally and in writing. Analytical and data-driven, you\’ll have the skills to interpret service management information and produce insightful reports that support decision-making.

Key essential criteria

1. Proven experience in IT governance, risk management or compliance.
2. Demonstrable experience of the control of assets within a large and complex estate.
3. Good organisational skills, effective time management, and the ability to work to deadlines while efficiently organising own workload.

About the organisation

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing – growing an economy already worth £35 billion a year.

Staff benefits

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

We actively promote diversity and inclusion.