Customer Service Manager — Hybrid, Multi‑Channel Leader

A local governmental body is seeking a Customer Services Manager to lead a dynamic team in Liverpool. You will oversee a busy contact center and develop strategies to enhance customer experience. The ideal candidate should have experience in managing multi-channel contact services and knowledge of digital solutions, ensuring all standards are met. This position offers a competitive salary, benefits, and a supportive working environment. #J-18808-Ljbffr