Liverpool City Region Combined Authority is seeking a Customer Services Apprentice to join the Comments Team on a 15-month fixed-term contract. You will handle customer feedback and complaints, learn to build rapport with customers, and deliver high-quality written responses across email, webforms and social media.
The role includes undertaking the Customer Service Specialist Level 3 Apprenticeship with Wirral Met College, typically lasting 18 months with a subsequent End Point Assessment.
Customer Service Apprentice Hybrid & Skill-Building employer: LIVERPOOL CITY REGION COMBINED AUTHORITY
The Liverpool City Region Combined Authority is an exceptional employer, offering a vibrant work culture that prioritises customer service and community engagement. With generous benefits such as flexible working, extensive holiday entitlement, and opportunities for professional development, employees are empowered to grow both personally and professionally while contributing to the well-being of 1.6 million residents in a dynamic and innovative environment.
Contact Details:
LIVERPOOL CITY REGION COMBINED AUTHORITY Recruitment Team
