Team Manager - Adult Access Safeguarding Triage Team

b Overview /b p As Team Manager, you will lead the Safeguarding Adult Triage (SAT) Team to ensure safe, timely handling of safeguarding concerns. You will oversee workload distribution, performance, and adherence to statutory duties, while providing supervision and development for social workers. Your role involves shaping operational processes, quality assurance, and continuous service improvement to meet demand and targets. You will work closely with partners and senior leaders to drive safeguarding excellence and effective decision-making. This is a practitioner-lead role in a dynamic public sector environment with a strong focus on collaboration and impact for residents. /p b Pay / Benefits /b ul li 31 days holiday plus bank holidays, rising to 35 /li li Agile working with Flexibility First /li li Local Government Pension Scheme (AVC option) /li li Health and Wellbeing support (EAP) /li li Cycle to Work and Travel Pass Schemes /li li Discounted Gym Memberships /li /ul b Responsibilities /b ul li Provide operational leadership of the SAT Team to ensure adequate staffing and performance against standards /li li Oversee allocation of incoming safeguarding concerns for timely distribution /li li Monitor workloads, performance, and work trays to meet KPIs and statutory requirements /li li Authorize triage decisions and quality assure progression to enquiries; allocate to locality teams /li li Provide supervision, performance management, and professional development for team members /li li Manage workforce matters per council policies, including recruitment and disciplinary processes /li li Deliver advice and oversight to safeguarding social workers for effective decision-making /li li Lead development and implementation of processes and improvements to meet demand and targets /li li Undertake QA activities, audits, and case reviews with constructive feedback /li li Contribute to performance reporting and present to Adult Access Leads and senior managers /li li Lead KIT meetings and other team communications /li li Support investigation of complaints and use learning to improve service quality /li li Chair safeguarding strategy meetings and MARAM meetings as required /li li Develop and maintain partnerships, representing the service in internal and multi-agency meetings /li li Promote safeguarding excellence, accountability, partnership working, and continuous improvement /li /ul b Key requirements /b ul li leadership /li li stakeholder engagement /li li communication /li li safeguarding framework knowledge /li li quality assurance and audits /li li performance reporting /li /ul