At a Glance
- Tasks: Assist vulnerable clients in minibuses, ensuring safe and clean transport.
- Company: Join Liverpool City Council, a supportive and inclusive employer.
- Benefits: Enjoy 27+ days holiday, flexible working, and health perks.
- Other info: Great opportunities for training and career progression await you!
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: No prior experience needed; just a caring attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Passenger Assistant (24.5 hours per week). The role involves assisting in the transportation of vulnerable clients in minibuses from home addresses to city-wide day service locations. Knowledge of the use of tail lift equipment is required and will be provided during training. You will be employed at the Fleet & Transport Department based at Newton Road.
Responsibilities
- Assist in the transportation of vulnerable clients in minibuses from home addresses to city-wide day service locations.
- Operate tail lift equipment following training.
- Assist in the cleanliness of the allocated vehicle.
Contractual hours: a permanent, part-time 24.5-hour split shift, working flexibly in the mornings from 7.30am to 10.45am and in the afternoons from 2.30–3.00pm to 4.45–5.15pm depending on the allocated route and flexibility to suit the service area needs.
Benefits
- At least 27 days holiday, plus bank holidays, rising to 32 after 5 years’ service (pro rata if part time).
- Option to purchase further days.
- Agile working (role dependent) – a “Flexibility First” approach to agile working.
- Part of the Local Government Pension Scheme – option to join the AVC Scheme.
- Progression – opportunities and training through a wide range of high quality learning.
- Health and Wellbeing – offer including Employee Assistance Programme.
- Cycle to Work and Travel Pass Schemes.
- Drive Time – a salary sacrifice car lease scheme.
- Family friendly policies with enhanced leave.
- Discounted Gym Memberships.
- Employee Volunteering Scheme.
- Medicash.
Equal Opportunities
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us.
Passenger Assistant employer: Liverpool City Council
As a Passenger Assistant with Liverpool City Council, you will be part of a supportive and inclusive work culture that prioritises the wellbeing of both employees and the vulnerable clients we serve. With generous benefits including at least 27 days of holiday, opportunities for professional development, and a commitment to flexible working arrangements, this role offers a meaningful way to contribute to your community while enjoying a rewarding work-life balance in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the transport sector. A personal recommendation can go a long way in landing that Passenger Assistant role.
✨Tip Number 2
Prepare for the interview by researching common questions related to assisting vulnerable clients and operating tail lift equipment. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show your passion for helping others during the interview. Share any relevant experiences where you've made a difference in someone's life. It’s all about demonstrating that you care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with vulnerable clients and any relevant skills. We want to see how you can bring your unique background to the Passenger Assistant role!
Show Your Flexibility:Since this role involves split shifts, let us know about your availability and flexibility in your application. We appreciate candidates who can adapt to the needs of our service area!
Highlight Relevant Experience:If you've worked with tail lift equipment or in a similar transport role before, be sure to mention it! We love seeing candidates who already have some knowledge in this area.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the journey to joining our team.
How to prepare for a job interview at Liverpool City Council
✨Know Your Role
Make sure you understand the responsibilities of a Passenger Assistant. Familiarise yourself with the importance of assisting vulnerable clients and how to operate tail lift equipment. This knowledge will show your commitment and readiness for the role.
✨Show Empathy and Patience
During the interview, highlight your ability to work with vulnerable individuals. Share examples from your past experiences that demonstrate your empathy and patience, as these qualities are crucial in this role.
✨Flexibility is Key
Since the job involves split shifts and flexibility, be prepared to discuss your availability. Show that you can adapt to changing schedules and are willing to meet the needs of the service area.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics, training opportunities, and the support provided for new employees. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
