At a Glance
- Tasks: Support adult learners, especially refugees and migrants, in overcoming barriers to education and employment.
- Company: Liverpool Adult Learning Service, dedicated to empowering diverse communities.
- Benefits: Generous holiday, flexible working, pension scheme, and health support.
- Other info: Join a supportive team with opportunities for professional development and progression.
- Why this job: Make a real difference in people's lives while promoting inclusivity and community growth.
- Qualifications: Level 2 qualifications in English and Maths; experience with vulnerable communities.
The predicted salary is between 30000 - 40000 £ per year.
Liverpool Adult Learning Service is seeking a committed and enthusiastic Welfare Officer to support adult learners across the city, particularly those with ESOL needs and from refugee, migrant and asylum‐seeking backgrounds. The role involves helping learners overcome barriers, access services and progress into further learning, employment and wider opportunities.
Responsibilities
- Provide advice, guidance and assessment to learners throughout their learning journey
- Deliver personalised support to help learners overcome barriers and achieve positive outcomes
- Signpost and refer learners to appropriate services including health, housing, employment and support services
- Work closely with tutors, curriculum leaders and partners to support learner progression
- Support learners from refugee, migrant and asylum‐seeking backgrounds, promoting confidence and independence
- Build effective partnerships with community, voluntary and statutory organisations
- Maintain accurate records and contribute to quality assurance and service improvement
- Demonstrate strong safeguarding awareness and trauma‐informed practice
- Participate in CPD and contribute to the development of an inclusive, high‐quality service
Qualifications
- Level 2 (or above) qualifications in English and Maths
- Experience working with learners facing barriers to learning
- Experience supporting refugee, migrant or vulnerable communities
- Ability to signpost and refer learners to appropriate external services effectively
- Excellent communication, interpersonal and digital skills
- Ability to manage sensitive and confidential information appropriately
- Flexible, proactive and committed to supporting inclusive communities
Employment Conditions
- 35 hours per week (term time only)
- Fixed‐term basis due to funding arrangements, concluding on 31 March 2027
Benefits
- At least 27 days holiday (plus bank holidays, rising to 32 after 5 years' service, pro‐rata if part‐time; option to purchase further days)
- Agile working where appropriate under a 'Flexibility First' approach
- Part of the Local Government Pension Scheme – option to join the AVC Scheme
- Progression opportunities and training through a wide range of high quality learning
- Health and Wellbeing offer including Employee Assistance Programme
- Cycle to Work and Travel Pass Schemes
- Family friendly policies with enhanced leave
- Discounted Gym Memberships
- Employee Volunteering Scheme
Equality Statement
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‐represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, please contact recruitment@liverpool.gov.uk.
Welfare Officer in Liverpool employer: Liverpool City Council
The Liverpool Adult Learning Service is an exceptional employer, dedicated to fostering an inclusive and supportive work environment for its Welfare Officers. With a strong focus on employee growth through continuous professional development and a commitment to community engagement, staff enjoy generous benefits including flexible working arrangements, extensive holiday allowances, and access to health and wellbeing resources. Working in the vibrant city of Liverpool, you will have the opportunity to make a meaningful impact on the lives of adult learners from diverse backgrounds, all while being part of a progressive and compassionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the welfare and education sectors, especially those who work with refugees and migrants. Attend local events or workshops to meet potential colleagues and learn about opportunities that might not be advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with hiring managers or during interviews, share your experiences and commitment to supporting vulnerable communities. Let them see your enthusiasm for making a difference in learners' lives.
✨Tip Number 3
Prepare for the interview by researching the Liverpool Adult Learning Service. Understand their mission and values, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Welfare Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Welfare Officer role. We want to see how you can support adult learners, especially those from diverse backgrounds.
Showcase Your Experience:Don’t hold back on sharing your past experiences working with learners facing barriers. We’re keen to know how you’ve helped others overcome challenges and what strategies you used to support them.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Liverpool City Council
✨Know Your Audience
Before the interview, take some time to research the Liverpool Adult Learning Service and their mission. Understanding their focus on supporting adult learners, especially those from refugee and migrant backgrounds, will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with learners facing barriers. Prepare specific examples of how you've helped individuals overcome challenges, particularly in relation to ESOL needs or vulnerable communities. This will demonstrate your capability and commitment to the role.
✨Highlight Your Communication Skills
As a Welfare Officer, strong communication is key. During the interview, emphasise your interpersonal skills and provide examples of how you've effectively communicated with diverse groups. This could include instances where you've signposted learners to services or collaborated with partners.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the support systems in place for learners. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.
