At a Glance
- Tasks: Lead a team to support families and ensure children's safety and wellbeing.
- Company: Join Liverpool City Council and make a real difference in your community.
- Benefits: Enjoy 31+ days holiday, flexible working, and health benefits.
- Other info: Opportunities for progression and professional development in a supportive environment.
- Why this job: Transform lives and contribute to vibrant communities while growing your career.
- Qualifications: Qualified Social Worker with experience in child protection and team management.
The predicted salary is between 33865 - 41391 £ per year.
A bit about us:
Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces - there's really something for everyone!
The role:
As a Team Manager within our Family Help Service, you will ensure that children, young people, and their families receive the highest quality assessments, interventions, and right level of support to manage risk and protect them from significant harm. We are looking for skilled and experienced Team Managers in statutory services with strong knowledge of all children's legislation, statutory guidance, frameworks, policies, and procedures within Child Protection. The post holder will have strong experience in managing case allocation and ensure that all assessments are completed within timescales and are of consistent 'good' quality. As a Family Help Team Manager, you will also be confident to undertake case audits and quality-assure front line practice to drive forward continuous improvement. The post holder must be a qualified, Social Work England registered Social Worker.
Our offer to you:
- At least 31 days holiday, plus bank holidays, rising to 35 after 5 years' service (pro rata if part time) - option to purchase further days
- Agile working (role dependent) - a "Flexibility First" approach to agile working, where flexibility is the norm rather than the exception
- Part of the Local Government Pension Scheme - option to join the AVC Scheme
- Progression - opportunities and training through a wide range of high quality learning
- Health and Wellbeing - offer including Employee Assistance Programme
- Cycle to Work and Travel Pass Schemes
- Drive Time - a salary sacrifice car lease scheme
- Family friendly policies with enhanced leave
- Discounted Gym Memberships
- Employee Volunteering Scheme
- Medicash
Next steps:
Closing date: midnight on Sunday 16 August 2026
Shortlisting date: W/C 17 August 2026
Interview date: late August/early September 2026
Interview type: face-to-face
We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it.
Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying. This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.
Team Manager - Family Help Service in Liverpool employer: Liverpool City Council
Liverpool City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and community impact. With generous benefits such as holiday entitlements, Agile working options, and access to the Local Government Pension Scheme, employees are encouraged to grow and thrive in their roles while making a meaningful difference in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Family Help Service in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Liverpool City Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Liverpool City Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Liverpool City Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Liverpool City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Manager - Family Help Service in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Liverpool City Council:Before hitting send, make sure to tailor your application specifically to Liverpool City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Liverpool City Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
